We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Shout Credit Card

Options
Just a quick query about Shout - received an email from them today to say that as of 15th September my account will be closed and they have suspended my card following a review.

Anyone any suggestions why this would be? I only use it once a month and pay it off in full so they have never made a penny from me. Was only using it to repair my credit history.

Thanks

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    They'll have made money from you out of the merchant fees.

    You'll need to call them and ask why they have closed it. Given their site now says they are not accepting any new applications, it looks like they're exiting the market.
  • sunflower_2
    sunflower_2 Posts: 1,471 Forumite
    yoshiyella wrote: »
    Just a quick query about Shout - received an email from them today to say that as of 15th September my account will be closed and they have suspended my card following a review.

    Anyone any suggestions why this would be? I only use it once a month and pay it off in full so they have never made a penny from me. Was only using it to repair my credit history.

    Thanks

    they did the same with me a couple of months ago.
    i also paid the balance in full by DD each month.

    when i rang them they were quite rude but wouldnt give me any further information
  • The_Boss
    The_Boss Posts: 5,858 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    credit card
  • MrSilk
    MrSilk Posts: 1,515 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    About time these rip off merchants get off the scene, knew their fee structure wouldn't work, too expensive exploiting the desperate.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.