Taking a Council to Small Claims Court

Videoman

Thank you for all your replies. I will send the 'Managing Director' a letter on Friday 18th, so that he receives it Monday, to confirm my intentions of taking the Council to the County Court for the 'reimbursement' of my money. I will give it until Friday 25th for a reply, and if nothing arrives, then off I go and get the forms on Monday 28th! :-)

Pollycat

Why 'go off and get the forms'?

You can do it online:
https://www.gov.uk/make-court-claim-for-money/overview

I'm not sure if things have changed but I read ages (years) ago that you had to have made every effort to resolve the situation with the 'debtor' before taking action.

Not fully sure of your situation but (at least to me) it sounds like you were charged for something 3 years ago and have suddenly decided you want your money back - and now.

Of course, it may be that you have a 2" thick folder of letters to/from the council dating back 3 years refusing to pay you, in which case I can understand you putting deadlines on your letters.

OlliesDad

Videoman wrote: »

The 'debt' is a little bit complicated, basically the Council charged me for something that they now accept was not even Council Policy to do.

Can you expand on that? For any other business if they offered you a service and agreed a price, normally that contract would be binding even if it is not something they normally charge for.

Videoman

They changed the rules, Ollies, and therefore I am out of pocket. In fact , they claim that the 'rules' were never there in the first place, but I have got FOI stuff that tells its own story..... and IF the rule wasn't there, why haven't they offered me the money back that they took 'by mistake' once they discovered this ?? ....Hence the County Court claim! :-)
Thank you for the link to the on-line claim form.

cookie365

Videoman wrote: »

They changed the rules, Ollies, and therefore I am out of pocket. In fact , they claim that the 'rules' were never there in the first place, but I have got FOI stuff that tells its own story..... and IF the rule wasn't there, why haven't they offered me the money back that they took 'by mistake' once they discovered this ?? ....Hence the County Court claim! :-)
Thank you for the link to the on-line claim form.

That hardly makes things any clearer.

What rules? How did they change? How does the change affect you?

What, basically, happened?

Exile_geordie

OP as some posters have said you really need to furnish the details of whats gone on so you can get a more focused answer to yoru querires.

What has popped up as an idea is that if it happenned to you did it happen to anyone else? If so and they have not been reimbursed then a large group action against the council and all the negative press that will bring could bring a quicker resolution have they done anything wrong.

Videoman

Hi Everybody!
Well, as you would expect, I have received NOWT from the Council,even the Managing Director has not sent an acknowledgement to the letter that was forwarded to him from the Council Leader. But I dont care really! I have been away for a few days so I am a week behind, but I am writng a letter this weekend and hand-delivering it so He/They will have copies on Monday morning. I will then use the word 're-imbursement' in this final letter. Then come Monday 4th Aug, if nothing received, its the County Court route.
Get In!
:-)

Bantex_2

Most organisations will simply ignore unsolicited invoices. Think you need a different route.

Hintza

Don't hand deliver unless you can get a receipt better off using Special Delivery.

the_insider

OP are you the guy that was on The Complainers?