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PCN Horizon Parking

Hi, please could you give a newbie some advice.

I recieved a Parking Charge notice from Horizon Parking, in a Sainsburys car park, at Handforth Dean, This car park is not a paying car park, and is free to use.

I have read the newbie section and looking on your BPA page it states that No-to dept recovery, yes - to self ticket and yes - to ticket,

Looking at the back of the ticket it states that failing to pay the fine will result in dept recovery department, within 28 days. This is not a pay and display car park so don't fully understand what it means to self ticket and Ticket.

It also states on the back of the ticket, that I must appeal within 28 days. I received this ticket 11 June, and have been waiting for the notice to arrive. Or am I now just going to receive a Dept recovery letter.I am so confused by this now,

I have read your newbie section and would the template letter help me in this case, and would I send it to Horizon, or the dept recovery. It also states I could send a letter to the Owners (Sainsburys) to have these charges revoked. Do you have a template letter I could use to send to them as well.

Thanking you for your help
Joanne

Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 13 July 2014 at 9:49AM
    you have hijacked somebody elses thread so I have asked crabman to split it for you so you get your own thread on this

    as its a windscreen ticket (its not a fine and wont say the word fine on the ticket) you wait for the NTK and use the template letter in the NEWBIES thread to appeal it

    this should arrive between day 29 and day 56 from the windscreen ticket

    you cannot appeal to debt recovery, so your appeals go to Horizon

    you should also be complaining for and getting a cancellation from the store too but that depends on your own letter writing as we dont tend to have landowner complain templates - you are welcome to check the links from the NEWBIES thread to find info and possible complaint letters for various stores, possibly this one, then adapt one

    ps:- already covered recently in this thread too https://forums.moneysavingexpert.com/discussion/5014898

    and this one https://forums.moneysavingexpert.com/discussion/4992780
  • josenrab
    josenrab Posts: 13 Forumite
    Thank you Redx for your help its very much appreciated

    joanne
  • Crabman
    Crabman Posts: 9,940 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Welcome to MSE :cool:

    I've moved these posts into a new thread so all info can be kept in one place :)
This discussion has been closed.
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