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Sony Vaio laptop

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Comments

  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    sukysue wrote: »
    I would boot it into safe mode but nothing comes up thank you though for helping .

    Did you make/receive a recovery disk?

    What happens if you press and hold f8 while booting?
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • gik
    gik Posts: 1,130 Forumite
    Did you create a set of 'restore disks' at any point since you bought it? Replacing a hard drive is quite inexpensive and doable....maybe £40-£50 and a bit of time...but that is for the techie guys if needed.
  • Esqui
    Esqui Posts: 3,414 Forumite
    Turn the power off, and then press the "Assist" button. That should boot into a recovery area which you can use to reinstall the OS/run system restore, and should also allow you to test the hardware. If nothing comes up when you turn it on with the Assist button, then you may well have a hardware fault
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Sony Vaios have an assist button usually top right corner of the keyboard alongside a web button.

    While the laptop is off press the assist button, it will boot into diagnostics where you can run a hard drive test, it also has the recovery partition/software and where you go to do a factory restore. Try the test first, if it passes run the restore.

    ETA was typing while Esqui replied with the same answer
  • Esqui
    Esqui Posts: 3,414 Forumite
    Fosterdog wrote: »

    ETA was typing while Esqui replied with the same answer

    Great minds think alike!
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
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