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Setting up BT account online - failed
Tiexen
Posts: 740 Forumite
I'm trying to set my Dad up with an online account, filling in all the details - green ticks on every page and it then ends up saying:
"Sorry, something has gone wrong so we haven’t been able to create your BT ID. Please try again later."
Any ideas why it failing (tried different browsers) - I hesitate to ring them as I'm not the account holder and my dad is decidedly non techie.
"Sorry, something has gone wrong so we haven’t been able to create your BT ID. Please try again later."
Any ideas why it failing (tried different browsers) - I hesitate to ring them as I'm not the account holder and my dad is decidedly non techie.
0
Comments
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Site had a problem yesterday .0
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Thanks, I'll try again0
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Site is not working properly - a lot of people have been unable to access their email accounts since late Saturday and the problem is ongoing.:mad:0
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If it helps i speak to BT on my mum's behalf from a different address, they usually give her a call while im on the line to check its ok to speak with me0
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