Frustrated with internet connection

BosPeeps

Hi there

I live with my grandparents and at home, there is a shoddy (to put it lightly) internet connection. Average speed is 1.5mbps to 2mbps. Today I tested it. It's 0.54mbps. There is also the fact of limit of 50gb!

The provider is Supanet (been with the same provider for a while) and the contract runs out next year. However, can this be cancelled and also who would you recommend for fast internet with unlimited use?

Please help....

HappyMJ

Can they get fibre?

BosPeeps

No idea. I assume so since Virgin send letters

BosPeeps

Also, please no BT stuff..they are unreliable

corf999

put their postcode in the broadband checker @ samknows.com and let us know what the options are.

BT ADSL, BT FTTC or x LLU will be possible options if virgin are unavailable.

Unless it is an old connection still running on adsl (rather than ADSL2) it is likely they are a long way from the exchange and it is likely due to the length of their phone line.

Unless you are in a virgin area you will be stuck with BT for some of the infrastructure (i.e. phoneline to exchange)

It can be cancelled but will usually cost a lot to break that contract.

HappyMJ

BosPeeps wrote: »

Also, please no BT stuff..they are unreliable

Your only option then is Virgin as anything else would be running on the BT network.

You could go wireless with a mobile network if the 4G speeds are high enough and you can take the service with you as it's not a fixed line connection.

BosPeeps

These are the options

BT Wholesale ADSL
BT Wholesale ADSL Max
BT Wholesale WBC (21CN)
BT Wholesale SDSL
BT FTTC
AOL LLU
O2 / Be LLU
Bulldog LLU
TalkTalk (CPW) LLU
Sky Broadband / Easynet LLU
Tiscali LLU
Zen LLU
Virgin Media (Cable)

BosPeeps

HappyMJ that sounds like an idea with the mobile network. Do you mean a dongle type thing?

corf999

Well you have loads of options, the BT ADSL page should like an estimate speed for ADSl 2+ connections. The BT FTTC page will tell you what Fibre you can get etc etc

Everyone except Virgin uses at least some of the BT Infrastructure.

BosPeeps

OK. I mean no internet through them but infrastructure through them is ok.

corf999

If it was me i'd look at the virgin cable connection or BT/llu xdsl providers for Fibre (FTTC)

BT are pretty good these days in my experience.

Alternatively if it says a good speed on the ADSL page, speak to supanet to switch you to ADSl2+