Extended Warrenty plans

Cee

I bought a new fridge freezer from appliences online last year, apparently now the one year warrenty has run out they are offering at £4.99 per month an extended guarantee that as long as the applience hasn't been broken by myself will replace, or renew the entire fridge if can't be fixed and i would even be able to pick a better one if necessary...

Too good to be true i found, my saving grace at not signing up first was that i had changed my banks and the caller was "amazed" that i didn't know the sort code and account number off the top of my head. I told them to call back after 5 to give me time to block them on the mobile and as it happened i did get another call at the same time and my house phone then went off and they had to be blocked.

Wondered if anyone thinks this is a decent offer or not...

SuperHan

I don't understand... What's too good to be true?

I don't always think these are a bad idea, and £4.99 doesn't seem to be hugely expensive (£180 over 3 years, which is probably as long as I'd pay it probably wouldn't make much of a dent in a new fridge - depending on how much yours was, obviously).

I do know my rights, and yes you would be able to get a remedy under the SoGA, but that could involve engineers reports, and there's a lot about no significant inconvenience. The time limits on these extended warranties that are more favourable than is deemed reasonable.

It's just a question of whether you can afford it really. It's probably not money saving, but it is time and effort saving in most cases, and in most scenarios, that's more important to me.

Cee

I just have to watch the pennies as i was bankrupt in April, on hindsight i can afford it rather than pay out for a new one if anything worked. I was just wondering if a good deal.

dacouch

How much did the fridge freezer cost when new?

Cee

£309.00 just checked email. Not a year up til august

Zandoni

I never buy extended warranties, it's a lot cheaper in the long run.

harrys_dad

Zandoni wrote: »

I never buy extended warranties, it's a lot cheaper in the long run.

No it isn't. Fridges tend to last for many years, and if they are going to go wrong tend to do so in the first year. Put the £4.99 a month, plus whatever you were going to pay for other appliances, into an emergency fund and don't touch it until there is an emergency.

bod1467

I think you'll find you're both agreeing.

harrys_dad

You are right!

LilElvis

When my Zanussi fridge freezer broke down at about 6 years old I called out one of their engineers. I was given the choice of paying the call out fee, plus the repair costs, or for a one year policy which was higher than the call out fee but would cover the repair. The engineer kindly diagnosed the fault and worked out the cost so that I could choose the cheaper option, which in this case was the insurance. I have maintained the policy as the model I have has been discontinued and as it is fitted into units and also has door covers I need to keep it working until I get my kitchen remodelled. As it happens I haven't had a further problem and its now 12 years old.

Try calling the manufacturer and find out what the charges are for an out of warranty call out and whether they would offer a policy at the point at which a repair is required as Zanussi did. That way you don't need to pay for a policy until it is actually needed, which hopefully won't be necessary anyway.

bod1467

Are you sure the policy was (is) with the manufacturer, and not actually with D&G? (Domestic & General)