EE : no "change of mind" policy

scott28tt

Hi,

According the EE website they "do not offer a change of mind policy on any of our products in store". They only have a 14 day return policy related to coverage.

Is this legal? Is there any way around it?

MataNui

Yes it is legal. In fact if you get contract with other suppliers (vodafone being one example) you dont even get a coverage return. If you find after you get the phone you can t use it then its tough.

corf999

So people still havent learned, never buy anything instore if you wish to have the option of returning it. Always, Always use the distance selling regulations.

scott28tt

Thanks for the replies - I'm asking on behalf of a friend, so will deliver the bad news.

gycraig_2

corf999 wrote: »

So people still havent learned, never buy anything instore if you wish to have the option of returning it. Always, Always use the distance selling regulations.

Or don't write off 500 quids worth of stock if it's not definitely what you want.