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CPP question.

I have a claim letter but I didn't know I had been paying CPP. How can I find out what I was paying it on?
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Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Call the CPP Refund Team and ask them..
  • petunia100
    petunia100 Posts: 548 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Thanks. I didn't know there was one.
  • dolphingazer
    dolphingazer Posts: 416 Forumite
    PPI Party Pooper
    Here is the phone number

    08000 83 43 93
  • petunia100
    petunia100 Posts: 548 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I have looked at the templates but none seem to be for me. That is I didn't know I was paying the CPP.
    Should I just state that on my form?
    Surely that must come under mis-selling.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    petunia100 wrote: »
    I didn't know I was paying the CPP.
    It would have been on every monthly statement.
  • maggy50
    maggy50 Posts: 783 Forumite
    Ninth Anniversary 500 Posts Combo Breaker
    petunia100 wrote: »
    I have looked at the templates but none seem to be for me. That is I didn't know I was paying the CPP.
    Should I just state that on my form?
    Surely that must come under mis-selling.

    CPP Can be confused with PPI .
    CPP may not be a monthly figure on mine it was a yearly charge not a large figure so did not stand out but PPI was charged monthly on balances .
    Light travels faster than sound.

    This is why some people seem as bright until you hear them.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    maggy50 wrote: »
    CPP may not be a monthly figure on mine it was a yearly charge not a large figure so did not stand out
    Good point, but still not a valid complaint to simply say "I did not know I had it".
    These insurances were not simply added without the knowledge and permission of the customer. Claim companies foster that myth to get more people to sign up with them.
  • petunia100
    petunia100 Posts: 548 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    So what template should I use?
    This was for 4 years ending in 2010 so I may not have the statements. Advise please?
  • maggy50
    maggy50 Posts: 783 Forumite
    Ninth Anniversary 500 Posts Combo Breaker
    petunia100 wrote: »
    So what template should I use?
    This was for 4 years ending in 2010 so I may not have the statements. Advise please?

    In that case you have a two tier complaint you do not need statements .
    CPP will tell you your details and I think you should ring them or write first.
    The redress if any is dealt directly by them
    pre 2005 is a separate claim and that complaint should be directed to the bank in question .
    Light travels faster than sound.

    This is why some people seem as bright until you hear them.
  • petunia100
    petunia100 Posts: 548 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    maggy50 wrote: »
    In that case you have a two tier complaint you do not need statements .
    CPP will tell you your details and I think you should ring them or write first.
    The redress if any is dealt directly by them
    pre 2005 is a separate claim and that complaint should be directed to the bank in question .

    I have rung them and found out the details of the company involved and the years that I paid it.
    Could you please explain what you mean by a two tier complaint?
    Thanks.
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