Vet statement help

this_charming_girl

Daytona, I don't think your comment is really relevant considering it was not life threatening in anyway. The dog is still alive and well, and was at the time, just in pain from scratching his gum whilst on a walk. I made the appointment quickly because he is not my dog and even so would not want him to be in pain, however self inflicted. So please spare the melodrama thanks. And like I have pointed out several times, The payment I seem to have made was a balance from in 2012.

samanthaknd

sulphate wrote: »

£49.66 is very cheap for an emergency appointment and medication, so it sounds like you didn't pay for everything. To me it sounds like you just paid for the appointment, and the medication charge wasn't added on to the system until after you left which is why you have received another bill.

You need to ask what you have paid for and what you haven't, and check that they have your original payment on record.

If it's correct, you are liable to pay for it as you are the one who took the dog to the vet. Whether you choose to pursue the payment with your dad, is obviously up to you.

At my local vet emergency appointment costs £10

daytona0

this_charming_girl wrote: »

Daytona, I don't think your comment is really relevant considering it was not life threatening in anyway. The dog is still alive and well, and was at the time, just in pain from scratching his gum whilst on a walk. I made the appointment quickly because he is not my dog and even so would not want him to be in pain, however self inflicted. So please spare the melodrama thanks. And like I have pointed out several times, The payment I seem to have made was a balance from in 2012.

You obviously care about the dog i you took it to a vet when it had a non threatening issue (why didnt you take it to the owner instead?).... So why not extend that to clearing the balance owed? Not saying it is air and legally you may not need to pay, but it would be a nice thing to do 4 the dog's sake should it need care again (and possibly be turned away). I'm only suggesting that because it is probably a small amount in the scheme o things.

Cupcakey

samanthaknd wrote: »

At my local vet emergency appointment costs £10

Good lord, that's cheap! Lucky you.

During surgery hours an emergency appointment at my local vet is the same as a regular consult, which is £36. It's £56 for a call out though, and somewhere around the £100 figure out of hours. Gosh!

this_charming_girl

Daytona, again I simply don't think you have read anything I have posted. This is no about money, and my dad-the owner was working away-as I have already said.

This is about the principal, and the fact that I have paid for the dog, and would do again if needed. The fact of the matter is I have paid by the vets mistake an outstanding balance that no one was informed of, including the time of payment.

The vets are now claiming I have not paid, when in fact I have. They have obviously messed up somewhere. Now as a young girl it's not often that I actually sort things out like this, at the time I had only finished college, so I had no idea how much vets fees are.

Now on the invoice they have only charged me for the pain meds, no consult fee, so all I should have originally paid was £22 pound odd.

If I was informed of the added on debt I would have spoken to my parents, as upon the break down of their marriage- around the time of early 2012- when the debt was made I went to live with my grandmother for my own benefit. I have no idea what the debt is for, or even what animal was treated.

It's unfair for the vets to mislead me and then pursue me for more money when I was under the impression I had paid what I said I would.

this_charming_girl

And again I did say we no longer use this vet- and haven't done for over a year. So the dog isn't missing out, and has had treatment carried out elsewhere, on the basis that we could not afford to pay what pet medics estimated. Let's be clear, the dog is not really the issue here, but thanks for your advice.

samanthaknd

Cupcakey wrote: »

Good lord, that's cheap! Lucky you.

During surgery hours an emergency appointment at my local vet is the same as a regular consult, which is £36. It's £56 for a call out though, and somewhere around the £100 figure out of hours. Gosh!

Although it's usually on a friday between 10am and 3pm should point that out. But for £10 I don't mind.

neilmcl

this_charming_girl wrote: »

Daytona, again I simply don't think you have read anything I have posted. This is no about money, and my dad-the owner was working away-as I have already said.

This is about the principal, and the fact that I have paid for the dog, and would do again if needed. The fact of the matter is I have paid by the vets mistake an outstanding balance that no one was informed of, including the time of payment.

The vets are now claiming I have not paid, when in fact I have. They have obviously messed up somewhere. Now as a young girl it's not often that I actually sort things out like this, at the time I had only finished college, so I had no idea how much vets fees are.

Now on the invoice they have only charged me for the pain meds, no consult fee, so all I should have originally paid was £22 pound odd.

If I was informed of the added on debt I would have spoken to my parents, as upon the break down of their marriage- around the time of early 2012- when the debt was made I went to live with my grandmother for my own benefit. I have no idea what the debt is for, or even what animal was treated.

It's unfair for the vets to mislead me and then pursue me for more money when I was under the impression I had paid what I said I would.

Have you actually gone into the Vets again and explained the situation in a nice, calm manner. It may well be that'll realise the mistake and refund you the initial amount and charge you what you really should have paid.

Just one other thing, when you paid what did the invoice you would have received state? Clearly if it mentioned charges for earlier treatment then the mistake is equally yours for not querying it at the time.

Shoshannah

Apologies, I am confused.

Is the dog registered at the practice in your name, or your father's name?