Montgomery Curtains Supplier in Liquidation...

MJaye

Hi,

I ordered made-to-measure curtains and roman blind from Montgomery via Homebase where they have a concession within the store. I paid for everything using an American Express Lloyds Duo credit card.

After 8 weeks the curtains and blind eventually arrived, however the material was wrong as well as a couple of other bits of detailing. After initially saying it was the correct material Montgomery agreed it was wrong and said they would remake everything in 10days. I have been chasing them over the last couple of weeks to find out the latest situation and found out yesterday from their head office that they have gone into liquidation and made redundancies on Tuesday of this week with only 5 staff remaining within the head office.

Can anyone let me know where I stand in terms of getting my money back? The receipt and sales order has Homebase on it so do they have an obligation to reimburse me or am I covered by the credit card?

Thanks for your help.
MJaye

wealdroam

If the purchase price was over £100 then you are covered by Section 75 of The Consumer Credit Act 1974.

Details here:

http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases