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Orange - taken 2 direct debits and won't pay back

smnberryman · 2014-07-02 22:17:09

Hi My OH got a new contract with Orange a few years ago (2008 to be exact) Orange had been taking DD for both old and new contracts since March 2008 until June 2013) My OH got a 'gesture of goodwill' refund from Orange for the last 6 months overpayments (~£200) At the time I thought this was a refund of all overpayments,…

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Silk Posts: 4,836 Forumite

4 July 2014 at 1:06PM

smnberryman wrote: »

Thanks, CPW did invite her for an upgrade. Even if it were relevant I suppose proving it 5/6 years later is another thing entirely.

Regardless of what she was invited to she took out a new contract which should have been obvious by the new phone number.
She seems rather lucky to have got 6 months credit to be honest

It's not just about the money
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Orange - taken 2 direct debits and won't pay back

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