LPG Gas - Feel Like I've been treated unfairly

mattyprice4004

andrewtaylor wrote: »

So far all I've got is abuse and I really don't see the point of this site

All you've got is abuse? I provided a pretty helpful answer regarding the credit - if that's what you think of people trying to help you, go and use another site.

Ungrateful ****

gik

IMHO it's the supplier who has been treated unfairly. They supplied the gas and then had to wait months for the OP to pay.

teabelly

Why not set up a monthly direct debit so that the gas used will be paid for easily? If you can't pay a winter bill for 3 months then you need to sort things out well in advance of winter.

LPG is about the most expensive way to heat the property. You need to shop around for alternatives and consider having an immersion heater as well so that if there are gas issues you aren't without hot water. Also check out green deal options and grants for alternative heating methods.

cajef

teabelly wrote: »

Why not set up a monthly direct debit so that the gas used will be paid for easily?

Bit late now, they want full payment up front.

teabelly

cajef wrote: »

Bit late now, they want full payment up front.

It may have to be with another supplier now that he has ticked off this one with the non payment.

teabelly

http://www.uklpg.org/about-uklpg/

The above is the trade association of LPG suppliers. It might be worth contacting them about disconnections, notice, payment issues etc.

There's also a policy on vulnerable customers:

http://www.uklpg.org/advice-and-information/industry-protocol-for-vulnerable-customers/