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Switch from fibre broadband to fibre broadband?

neas
neas Posts: 3,801 Forumite
in Broadband & internet access
I'm investigating moving from my current fibre supplier (Sky) at the end of the 12 month contract.

Does anyone have any information on this and how long the service will be down for? :)
«1

Comments

  • Buzby
    Buzby Posts: 8,275 Forumite
    Your new supplier? BT Openreach (who do the work)? It's really anyone's guess. If you actually go for fibre (rather then pretendy FTTC) it's around 10 days.
  • Browntoa
    Browntoa Posts: 49,534 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Don't all suppliers "wholesale" fibre from BT ? Rather than have their own equipment ?

    May be less of a break
    Ex forum ambassador

    Long term forum member
  • neas
    neas Posts: 3,801 Forumite
    Buzby wrote: »
    Your new supplier? BT Openreach (who do the work)? It's really anyone's guess. If you actually go for fibre (rather then pretendy FTTC) it's around 10 days.

    Yes this is a FTTC (Sky) to FTTC (probably plusnet).

    I read somewhere that the downtime is minimal as the service is not actually de-activated just switched over. After all the backbone is the same (openreach).
  • jaybeetoo
    jaybeetoo Posts: 1,346 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I moved from Sky Fibre to BT Infinity about a year ago. The break wasn't long at all - an hour or so from memory. YMMV.

    It was a simple process - no need for Openreach to visit my home.
  • neas
    neas Posts: 3,801 Forumite
    jaybeetoo wrote: »
    I moved from Sky Fibre to BT Infinity about a year ago. The break wasn't long at all - an hour or so from memory. YMMV.

    It was a simple process - no need for Openreach to visit my home.

    Thanks for this :). Got another month or so to go but will switch when im out of the first year :). Its :money: afterall.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Plusnet Fibre to BT Fibre downtime was nil .
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    JJ_Egan wrote: »
    Plusnet Fibre to BT Fibre downtime was nil .
    I'm intrigued - why did you move? BT Sport?
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Hardly surprising its the same service.
    That gum you like is coming back in style.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    kwikbreaks wrote: »
    I'm intrigued - why did you move? BT Sport?


    Due to a family death a number of accounts had ceased .
    Plusnet fibre no problems once BT OR finally sent a real engineer .
    But yes BT Sports for the Rugby Union and a bit for the BT WiFi .
    Using Chromecast to cast BT Sport to TV .
  • TadleyBaggie
    TadleyBaggie Posts: 6,443 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Went from Sky Fibre to BT Infinity 2, I was without a service for 7 days. Openreach engineer (actually a 3rd party) got confused with the local wiring. It took several days to get a local Openreach engineer to sort it out.
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