section 75

grumbler

widescale wrote: »

...card company tell me I am not able to claim....

bigadaj wrote: »

Sounds like the OP might be best advised to contact trading standards as another alternative.

widescale wrote: »

Trading standards are involved,was advised to make claim on section 75 to start with...

Yet another proof how toothless and worthless TS are in such situations. Possibly, they have to be as IMO it's business of FOS and courts, not TS.

Middle_Sister

Get in touch with the FSA or whoever and get them involved against the credit card company. Worth a try.

dazza.mk

Middle_Sister wrote: »

Get in touch with the FSA or whoever and get them involved against the credit card company. Worth a try.

FSA (or FCA) are irrelevant here, as Grumbler said the FOS / the courts that have power in such cases.

If the credit card company declines the claim on the basis of a break in the Section 75 chain you could take it to the FOS, but not sure the likelihood of success, small claims court against the trader may be the better option.