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Faulty phone, still in contract, no insurance but do they have to fix?

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  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    matelodave wrote: »
    Any item that is purchased will be subject to statutory rules about fitness for purpose and other remedies under the Sale of Goods Act. CPW and Samsung if they wish can extend those remedies by way of warranties which my give you improved protection but cannot exclude anything that is covered by the SOG, neither can any contract
    SoGA doesn't apply to Samsung unless they sell the handset directly.
    You best course of action is to check on your documentation and contracts to see if Samsung do indeed extend their warranty to 24 months and if you should be covered.
    *Extend* from what?
    They do offer 24-months' warranty for all their phones in UK.
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