Have Paypal changed your anti-spam preferences?

b33r

rosysparkle wrote: »

Andale is the page view counter.

Channel advisor - I found this which might help: http://community.inkfrog.com/index.php?action=vthread&topic=10295&forum=2&page=-1

Cheers, I have revoked them both anyway to be on safe side, i imagine if i need page counter again it will just add itself again and I'm led to believe that I musta bought something off someone who used the channel advisor checkout then so doubt ill need it again!


Has anyone informed the guys over at https://www.paypalsucks.com ? I imagine they would be interested!

goshdarnit

stamford wrote: »

Very interesting - how long does it take the IC to respond ?

About 3 to 4 months if I remember correctly. My current complaint has been running for at least a month before it was even allocated to someone to look at. Then they need time to get the info from the other party etc etc.

However, the more people that complain, the more chance the IC will be so hacked off with paypal they may do something.

BritBrat wrote: »

Maybe they never changed it and the accounts have been hacked.

So instead of gaining useful info like credit card numbers they hacked the anti-spam tag - only way this could have been done, to what will be a lot of accounts, is deliberately.

Sky did exactly the same thing to my account with them, thats one of the reasons I made my complaint to the IC, and won.

BritBrat wrote: »

Maybe it had something to do with this:

Its possible they used that as an opportunity to change the preferences, but Luxembourg has this little law Data Protection law

"Law of 2 August 2002 on the Protection of Persons with regard to the Processing of Personal Data"

http://www.legilux.public.lu/leg/a/archives/2002/0911308/0911308.pdf#page=2

Which is overseen by there IC "Commission à la Protection des Données Nominatives"

http://www.cnpd.lu/fr/droits/index.html

If its the case that IC won't touch this due to the fact Paypal is now PayPal (Europe) S.à r.l. & Cie and moved to Luxembourg, then its a case of bringing a complaint against them there. (should prove entertaining, frustrating and informative for me :-)

oldagetraveller

They replied with --
Dear xxxxxxxxxxxx,

Thank you for contacting PayPal. My name is Kate and I am happy to
assist you with your concern today.

I understand your concern with you PayPal account. My apology for the
inconvenience this may have caused you. Please be informed that PayPal
has been granted a banking license and it was taken effect on the 2nd of
July 2007. The User agreement has been updated. PayPal will not be
sharing your information to third parties.

I hope I was able to address your concern. Should you have any further
question please don't hesitate to contact us again.

Thank you for choosing PayPal.

Sincerely,
Kate
PayPal European Services
PayPal, an eBay Company

Copyright © 1999-2007 PayPal. All rights reserved. PayPal (Europe) S.à
r.l. & Cie, S.C.A. Société en Commandite par Actions. Registered Office:
5th Floor, 22-24 Boulevard Royal, L-2449, Luxembourg, RCS Luxembourg B
118 349

It would appear, to me anyway, that there is a carefully worded veiled admission in that message?
It's a pity she can't spell licence:D

Optimist

I have decided to complain to the Information commissioner's office under data protection laws as I am seriously irritated at the attitude of paypal in doing this
https://www.ico.gov.uk/Global/contact_us.aspx

People might like to check again as according to this thread people were finding the box had been ticked again even after un-ticking although I have to say mine is still un-ticked this morning

http://forums.ebay.com/db2/thread.jspa?threadID=2000397790&tstart=0&mod=1183942743260

Crabman

I received this reply:

Thank you for contacting PayPal in relation to your recent query.

Notification Preferences for the PayPal Periodical and Product Updates
are activated by default. Therefore, a PayPal user will need to set
their Preferences to 'not' receive these emails if they so choose. This
Preference is activated by default because these emails have proven to
be relevant to the typical PayPal member.

Please check your Account Profile to ensure that your Notification
Preferences are currently set to your desired specifications. You can
choose whether or not to receive the General Notification emails,
Website Payment Notification emails, and the Money Notification email by
following these steps:

1. Log in to your account at https://www.paypal.com/

2. Click 'Profile'

3. Click 'Notifications' under 'Account Information'

4. By check-marking and unchecking the boxes, indicate which
features you would like to receive

5. Click 'Save'

You can return to the 'Notifications' link at any time to modify your
selections.

Please note: We respect our members Notification Preferences, but
because of the number of members we send emails to, there may be a delay
of up to 5 business days before any change takes effect. Users who have
selected not to receive emails from PayPal may still receive emails that
we were in the process of sending before the Preference was changed.

PayPal is a "user-initiated" system. Only the account holder can add,
set up, make corrections or changes, remove information, and/or close
the account. PayPal is unable to go into your account and make any
changes or alterations for you.

Please note: To view and edit your account information, log in to your
account and click the "Profile" tab.

Please let me know if you need further assistance.

Sincerely,
Maria
Resolution Services Department
PayPal, an eBay Company

:rolleyes: :rolleyes: :rolleyes:

Markyt

I got what Crabman has. I replied saying I hadn't changed them - they told me it wasn't possible for anyone else to do it.

Optimist

This is obviously a software change as everybody seems to have been done at once. The people on the "help" desk probably haven't even been told about it

PurpleDuck

thanks for the info. I've just removed that tick :mad:

goshdarnit

Paypals new cut and paste about how safe there servers are is posted below. Interesting point that they consider themselves to be under luxembourg control, and so don't have to follow the data protection act now

>Dear Mr X,
>
>Thank you for contacting PayPal. I sincerely apologise for any
>difficulties you have encountered while using PayPal. My name is David
>and I work for PayPal's Office of Executive Escalations. I have reviewed
>your PayPal account and your recent enquiry. Please allow me to offer
>further explanation concerning your issue.
>
>I have reviewed your PayPal which is registered under the email address,
>********. I believe that you may have received an email from
>a third party, claiming to be PayPal. As part of PayPal's on-going
>commitment to make the Internet a safe place to do business, we employ a
>full time team of professionals whose entire job is the location and
>termination of such sites.
>
>The threat of Internet fraud is a very real concern to PayPal. As an
>Internet company, our very existence depends upon our ability to offer
>our clients a safe and convenient way to conduct business over the
>Internet. As a result PayPal employs some of the most extensive
>safeguards on the Internet.
>
>The security of your information, transactions, and money is the core of
>our business, and our top priority at PayPal.
>
>PayPal automatically encrypts your confidential information in transit
>from your computer to ours using the Secure Sockets Layer protocol (SSL)
>with an encryption key length of 128-bits (the highest level
>commercially available). Before you even register or log in to our site,
>our server checks that you're using an approved browser - one that uses
>SSL 3.0 or higher.
>
>Once your information reaches us, it resides on a server that is heavily
>guarded both physically and electronically. Our servers sit behind an
>electronic firewall and are not directly connected to the Internet, so
>your private information is available only to authorized computers.
>
>Please note that our information shows that your PayPal account has not
>been accessed by a third party to date. Please note also that PayPal is
>a User-initiated system. In addition, only the account holder should
>have access to the password and PayPal representitives do not know your
>password.
>
>Traditionally, when an account has been violated it has been the result
>of a deception that has been perpetrated against our valued customer.
>There is a small population of people on the Internet that specialize in
>attempting to convince our many valued customers to divulge their
>private data or passwords. They will do this by sending an email that
>claims to be from PayPal or our parent company, eBay. Typically these
>emails are very convincing, as they will usually use an altered copy of
>one of the legitimate letters that we send.
>
>Such individuals pose a very real threat to all E-commerce sites. PayPal
>continues to try to educate our valued customers about the threat posed
>by such individuals. Our User Agreement contains information about
>harmful software and we have numerous safety tips in our Security Centre
>to prepare our customers for possible encounters with these individuals.
>
>
>Alternately, spyware or viruses are another popular way to gain access
>to customers' accounts. The only real defence against this sort of
>intrusion is to purchase anti-virus software from a reputable company.
>It must then be updated regularly to stay current with new virus
>definitions as they move across the Internet.
>
>Lastly, a customer's password may be found, if written down or guessed,
>if not complex or directly related to the customers life or email
>address.
>
>To date PayPal's dilligence and hard work have been successful in
>preventing our systems from being compromised.
>
>Please note that PayPal will always address you in an email by your
>first and last name as shown on your PayPal account and we will ask you
>to log into your account before asking you to submit any further
>information.
>
>If you think that you may have received a spoof email, please forward
>the suspect email to spoof@paypal.com, then delete the email. If you
>have revealed already revealed any financial information by directly
>responding to the email, please notify your financial institution at
>your earliest convenience.
>
>Please feel free to contact me directly at ppelce@paypal.co.uk address
>should you have any further questions or concerns.
>
>You might also like to note that if you are not satisfied with our
>response, you can refer this matter to the following authorities:
>
> Financial Ombudsman Service
> PO Box 4
> South Quay Plaza
> 183 Marsh Wall
> London E14 9SR
>
> Phone number: 0845 080 1800
>
>http://www.financial-ombudsman.org/publications/consumer-leaflet.htm
>
>A hardcopy of the leaflet, "Your Complaint and the Ombudsman" is
>available on request from PayPal (Europe) S.à r.l. & Cie, S.C.A.
>
>Or in writing only to our regulator:
>
> Commission de Surveillance du Secteur Financier (CSSF)
> 110, Route d'Arlon
> L-2991 Luxembourg
>
>Yours sincerely,
>David
>Executive Escalations
>PayPal, an ebay company.
>
>
>

asea

if they operate over here aren't they subject to our laws?