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EE never fail to amaze me!

ryan92
ryan92 Posts: 614 Forumite
Part of the Furniture 100 Posts Name Dropper
OK,I recently won my CISAS claim regarding my mobile contract with EE and I was glad to get away from them. I also had aquired last November a SIMO deal for £8 which was being advertised as £0 per month for 12 months. I still have all the documentation stating this. However, this month (also being the first month I won't be paying for my other contract as it's been settled), my balance online is showing as £12.18 and that the SIMO contract was renewed on the 26/05/2014 which co-incidentally was the day I also used the PAC code to get my other phone number ported over to Vodafone.

Absolutely shocked that if I hadn't checked that they would have charged me £12.18.

Shame it's as late or I'd be on to their Customer service right now.... or are they still open??
Currently in a Protected Trust Deed - 17 payments until DEBT FREE - February 2027

Comments

  • d123
    d123 Posts: 8,761 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    IIRC they close at 10pm.
    ====
  • ryan92
    ryan92 Posts: 614 Forumite
    Part of the Furniture 100 Posts Name Dropper
    d123 wrote: »
    IIRC they close at 10pm.

    Thank you!
    I'm absolutely fuming ; first thing in the morning I'll be on to them..... chancers!!!
    Currently in a Protected Trust Deed - 17 payments until DEBT FREE - February 2027
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