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ParkingEye LBCCC

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  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    How do I go about making a complaint to the Solicitors Regulation Authority and is it worth doing ?

    I would have thought that aspect was covered in the lazy daisy thread linked in the crabman sticky thread
  • The signature on the LBCCC has " ParkingEye Legal Department" printed underneath it
  • da_rule
    da_rule Posts: 3,618 Forumite
    Sixth Anniversary 1,000 Posts
    The signature on the LBCCC has " ParkingEye Legal Department" printed underneath it

    It's worth a go, you've got nothing to loose. An 'in house' legal department is still bound by a majority of the SRA Code of Conduct.
  • trisontana
    trisontana Posts: 9,472 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    PE's solicitor is Rachel Ledson. That's who you should complain about,
    What part of "A whop bop-a-lu a whop bam boo" don't you understand?
  • zzzLazyDaisy
    zzzLazyDaisy Posts: 12,497 Forumite
    Part of the Furniture Combo Breaker
    When did you send your last LBCCC letter to PE and did you give them a time scale in which to respond?

    Also - just for clarification - a 'Response' under the PD is a specific step in the procedure which you cannot reasonably provide without the PD information which PE is supposed to give you in their LBCCC (but won't because they want to keep you in the dark and feed you bull****). So no, your reply was not a formal Response under the PD but a request for information.

    Daisy
    I'm a retired employment solicitor. Hopefully some of my comments might be useful, but they are only my opinion and not intended as legal advice.
  • Fergie76
    Fergie76 Posts: 2,293 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The signature on the LBCCC has " ParkingEye Legal Department" printed underneath it

    Companies should have to put a name and real signature on official correspondence, especially legal paperwork so someone can be held accountable.
  • Just sent last LBCCC, gave them 14 days to reply. In my first letter I told them I would give a Response within 30 days of them sending me a compliant letter.
  • Need help composing letter to SRA. Any help would be much appreciated
  • Have opened a new thread under the heading Help with letter to the SRA as I have not had any replies as yet. As a newbie I hope this is the right thing to do
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    Have opened a new thread under the heading Help with letter to the SRA as I have not had any replies as yet. As a newbie I hope this is the right thing to do

    As I said on new thread, people need to know background so link to this thread.
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