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house move, fed up with bt

told bt on 23 may that we were moving
bt cancelled old house on 30 may
bt due at new house 4 june
4 june, phone line activated, no engineer came

for the past week, we've been passed round various people
now under bt leicester who say work finished on line, engineer due 18 june
todays update was work was still been done on the line

getting fed up now, writing this on my phone
just want internet on but waiting nearly 3 weeks is taking the mickey

Comments

  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi cally6008,

    I'm sorry for the delay getting broadband set up at your new house. I'm happy to give you a hand from here and find out what's causing the delay.

    You'll see the link to get in touch with us in our public profile.

    Cheers

    Robbie
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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