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MSE News: NatWest, Lloyds, TSB and RBS lift basic account cash machine ban

13

Comments

  • rich_shot2003
    rich_shot2003 Posts: 2,207 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi rich_shot2003,

    Yes, that change has now happened with us. New and replacement Cash Account debit cards issued from this month onwards will have this extra functionality and so customers can use their new card at LINK and Visa ATMs in the UK and abroad. Account holders whose cards don't expire in the next couple of months will receive one of the new cards automatically by the end of September.

    Hope this info helps,

    Craig


    Many thank for getting back to me Craig.

    i tried using my Lloyds card today at a Halifax cashpoint and that worked.
  • Lloyds_Bank
    Lloyds_Bank Posts: 377 Organisation Representative
    Many thank for getting back to me Craig.

    i tried using my Lloyds card today at a Halifax cashpoint and that worked.

    No problem at all.

    Yes, that's right. Your current card will work at Halifax and Bank of Scotland ATMs as they're part of Lloyds Banking Group. In order to use LINK & overseas ATMs though, you'll need a new card which you'll receive by the end of September.

    Thanks,

    Craig
    Official Company Representative
    I am the official company representative of Lloyds Bank. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE[FONT=&quot].

    [/FONT]The information I have provided in this post is correct as at the date of posting."
  • dfr200764
    dfr200764 Posts: 10 Forumite
    I have had a basic bank account with Lloyds since 2009. When I say that the ban had been lifted, I put my card to the test. Having also read elsewhere that the card could be used in any ATM, I gave ti a go. So I tried a Nat west ATM. It gave me my account balance but when I requested £10 it said no. I cant remember what it actually said but something along the lines of ' get lost !"':(
  • reclusive46
    reclusive46 Posts: 2,698 Forumite
    dfr200764 wrote: »
    I have had a basic bank account with Lloyds since 2009. When I say that the ban had been lifted, I put my card to the test. Having also read elsewhere that the card could be used in any ATM, I gave ti a go. So I tried a Nat west ATM. It gave me my account balance but when I requested £10 it said no. I cant remember what it actually said but something along the lines of ' get lost !"':(

    If you'd read the above post you'll see you will need a new card. This is because the Link ATM and Visa PLUS chip applications aren't loaded on the old cards and the magnetic stripe won't be provisioned for foreign ATM transactions.
  • Bosie
    Bosie Posts: 1,218 Forumite
    Part of the Furniture Combo Breaker
    0161a wrote: »
    This is good news that basic bank account holders are no longer discriminated against, but can some one explain why NatWest insist on writing Basic account on my debit card? is it so that anyone who takes a payment from me can be I no doubt about my financial situation? Surely only I should be privy to the fact that I have a basic bank account?

    Can't see the point myself why they need to put Basic on the card.
    Would they RBS/NatWest like on their literature we are a UK Taxpayers bailed out bank.
  • Lloyds_Bank
    Lloyds_Bank Posts: 377 Organisation Representative
    dfr200764 wrote: »
    I have had a basic bank account with Lloyds since 2009. When I say that the ban had been lifted, I put my card to the test. Having also read elsewhere that the card could be used in any ATM, I gave ti a go. So I tried a Nat west ATM. It gave me my account balance but when I requested £10 it said no. I cant remember what it actually said but something along the lines of ' get lost !"':(

    Hi dfr200764,

    Just to confirm what reclusive46 had been kind enough to advise - you'll need a new card before you can use LINK & overseas ATMs. If your current card is due to expire in the next couple of months, the replacement you receive will be set up to allow use of the extra facilities. If your card doesn't expire in the next couple of months, we'll automatically send you one of the new cards by the end of September.

    Hope this helps,

    Craig
    Official Company Representative
    I am the official company representative of Lloyds Bank. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE[FONT=&quot].

    [/FONT]The information I have provided in this post is correct as at the date of posting."
  • spingoblin
    spingoblin Posts: 124 Forumite
    Part of the Furniture 100 Posts
    My card was not due to expire until 2016 but received my new card for access to all ATM's last week, i'm with TSB but they seem to be following the same timetable (new cards issued between July-September) to Lloyds.
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I understand the NatWest & RBS restriction was lifted yesterday.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    stclair wrote: »
    I understand the NatWest & RBS restriction was lifted yesterday.

    Don't know about the NatWest side but with RBS the cards have worked in other machines for a year or so but there was no publicity to that effect.
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 20 November 2014 at 5:23PM
    chambta wrote: »
    Don't know about the NatWest side but with RBS the cards have worked in other machines for a year or so but there was no publicity to that effect.

    I think unofficially they could be used in non RBS group machines for a while now. However officially the restriction was lifted on Monday.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
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