Thompson deny travel delay claim

webster7

I returned from Ibiza after a 13 hour delay 20/08/07...on 19/06/13 after hearing about the 6 year deadline for making a claim I contacted Thompson regarding flight (TOM 4234) and was told I was out of time and should have claimed within 2 years...has anyone else claimed for this particular flight and had any joy with Thompson...the flight eventually left Ibiza at about 1pm in the afternoon and arrived in Manchester at about 5pm