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flight delay, what can i claim?
gillianar
Posts: 3 Newbie
Hi, this is my first post so I hope I am doing it right!
My son & his friend have just come back from Rhodes where their flight was delayed by 4hrs 20mins. They were told of the delay whilst still in the resort. They were kicked out of their room at noon and told that for E20's each they could have the room until 6pm. They had no money left by then so couldn't pay. They were offered nothing by the way of food or drink and like I said they were skint by that time.
They were not told the reason for the delay but I have learned that the plane was 5 hours late going there so their delay was a knock on from that.
I am pretty sure they can claim the statutory compensation for the delay, but can they claim anything for the lack of help in resort, seeing as they are legally entitled to that help.
Also they were delayed going out by 2hrs55mins again with non of their rights offered to them.
My son & his friend have just come back from Rhodes where their flight was delayed by 4hrs 20mins. They were told of the delay whilst still in the resort. They were kicked out of their room at noon and told that for E20's each they could have the room until 6pm. They had no money left by then so couldn't pay. They were offered nothing by the way of food or drink and like I said they were skint by that time.
They were not told the reason for the delay but I have learned that the plane was 5 hours late going there so their delay was a knock on from that.
I am pretty sure they can claim the statutory compensation for the delay, but can they claim anything for the lack of help in resort, seeing as they are legally entitled to that help.
Also they were delayed going out by 2hrs55mins again with non of their rights offered to them.
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