Cosmetic Research- test free toiletries, cosmetics and skincare (merged)

princessmoneysaver

How do you email Litmus as I have heard nothing since registering with them?

poppyseed

Hi,
do you have a username and password as there is a contact button when you have logged in to litmus.

LucyLou_2

Wonder if anyone has any advice. I REALLY need to contact Ayton regarding a very adverse reaction I have had to one of their very recent trials. Ive sent emails etc to no avail. Has anyone EVER managed to get a reply of any kind when contacting them, and if so, what contact address did you use?

grunnie

LucyLou wrote: »

Wonder if anyone has any advice. I REALLY need to contact Ayton regarding a very adverse reaction I have had to one of their very recent trials. Ive sent emails etc to no avail. Has anyone EVER managed to get a reply of any kind when contacting them, and if so, what contact address did you use?

Have you deleted the original email you got telling you about the trial - You could try replying thro that. I find they just don't reply. It seems to me they get another company to send out and process the info on the trials and you can't contact them.Mysterious !
I sent 7 emails thro the contact us button before they actually read my message that I hadn't not received the stuff to trial and 3 of the replies were proving that they had not read my enquiry

Pablosmummy

How does everyone keep getting trials??

I joined about a month ago, filled everything in compeltely, did the little training bit, even added my boyfriend in and we've got nothing? how long did it take you guys to get a trial after joining?

grunnie

Pablosmummy wrote: »

How does everyone keep getting trials??

I joined about a month ago, filled everything in compeltely, did the little training bit, even added my boyfriend in and we've got nothing? how long did it take you guys to get a trial after joining?

Contact them and ask why you haven't had a trial and your ready and raring to go. Bet you then get the next trial on offer.I did that with Tesco and am now doing a trial for water filters after a long break with them when I used to get 1 item a week.

princessmoneysaver

I was on holiday when I had a baby trial to do for my LO, I emailed them to say the reviews would be late but I never got a reply & now LO's profile is showing she (or rather I) didn't submit quick enough.

echo

Ayton Online Research (support@consumerresearchonline.biz)

just recently they've responded really quickly.i have that addy cos i'd contacted them on the site about wash tabs i hadn't received.in the past i've found that they didn't respond at all

LucyLou_2

Thank you very much for that Echo.

It appears I am not the only one who had a nasty reaction to one of their recent trials, and they need to know Immediately!!

I am going to email them on that address you just gave me. I've had no luck with any other address ive tried, OR their own CONTACT US section! Here goes nothing......

keelykat

Just had yet another email asking to update something, so while i was there updating-i sent them an email saying i hadnt been given any trials yet!

keely.