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help printer trouble

ste.h
ste.h Posts: 12 Forumite
in Techie Stuff
can anyone help me everytime i try to print i get unkown error message.
«1

Comments

  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Hiya.

    Is the error a "windows" error or an error report by your printer?

    If it's a "windows" one you can look it up using the windows help file.

    If it's a printer one you should find listed either in the printer manual or its help file.

    If that doesn't solve it:-

    Please then post back and tell us what make and model your printer is and what the error message (and number maybe?) is.
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • ste.h
    ste.h Posts: 12 Forumite
    epson 480 sxu message reads unplug and return to service centre or dealer.
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Oh dear! Then I don't know how to help you except to say that you'll just have to do what the message says.

    Epson have support available at www.epson.co.uk though how quickly they might respond I don't know.
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • ste.h
    ste.h Posts: 12 Forumite
    thanks for trying to help.
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    You're welcome, for what little help you got. Did you try the epson website in the link?
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • ste.h
    ste.h Posts: 12 Forumite
    already tried that.looks like a new printer oh well just thought someone might have had a quick fix thanks anyway.
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    The drop down menu's have just disappeared off their UK page too.
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    :)

    But this page for contacts works. :)
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • bbb_uk
    bbb_uk Posts: 2,108 Forumite
    At the time of writing this, I had no probs with that Epson website. Could select type of product, model and OS without probs and then view the support page for that particular printer.

    This page is a direct link concerning the Epson 480SXU printer.

    Mr Skint, do you still have the same prob now?

    The geographical number (to save paying upto 8ppm) for Epson Customer Services is 01952 607119. It is only Customer Services so start telling them the problems they'll probably stop you mid-flow and offer transfer you.

    UPDATE: Ste.h, if the printer is new and you haven't had it that long then take it back the shop where you bought it and ask for a refund or a new printer.
    :j SayNoTo0870.com
  • bbb_uk
    bbb_uk Posts: 2,108 Forumite
    Mr_Skint wrote:
    ...didnt want to get too techie..
    oops, after reading this I realised I may have got a bit techie when replying to this. I'll do an update for it. lol

    Update: Just removed the useless bit. :rotfl:
    :j SayNoTo0870.com
This discussion has been closed.
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