Dealer refusing to honour agreed price

Pablosammy

All.

I recently visited a main car dealership, and negotiated a very decent discount off a new car. The figures were agreed, the hand was shaken, and a vehicle order form was completed and signed by both parties. A deposit was then taken.

Today, following the clearance of finance, I've been informed that a mistake was made by the salesman when calculating the discount, and the actual price was significantly higher than the agreed figure.

In short, is a vehicle order typically a legal contract, and if so, what can I do if the dealer reneges on the arrangement? I would like them to honour the original price, but they are refusing to accept a financial loss to do so. They've negotiated, but are nowhere near where the original agreement was.

Images of the order form are as follows...

http://i57.tinypic.com/2pr8k5s.jpg

Any advice appreciated.

Regards,

Sam

DUTR

You don't buy it , if they are not selling it at the price you agreed and have in writing?

Pablosammy

DUTR wrote: »

You don't buy it , if they are not selling it at the price you agreed and have in writing?

That would be the disappointing end result, as I couldn't get that deal anywhere else.

DUTR

Pablosammy wrote: »

That would be the disappointing end result, as I couldn't get that deal anywhere else.

From your description in the 1st post, you can't get that deal anyways

SG27

I've got a new car at a very good discount and I'm very worried that this will happen to us!

Is this a common tactic? 'Sell' the car at a great price then inflate it once the customer comes back to sign the finance? I did wonder why we didn't just sign the finance agreement there and then.

If they do try it with us it will be simply honour the original price or I go elsewhere. Even just the principle of the matter. If you have to pay a higher price then let a different dealer get the commission.

harveybobbles

An Order Form is a get out clause for both aprties involved and any solicitor will laugh at you.

If it was an INVOICE you signewd, then it would be a different matter.

forgotmyname

I would probably print a few leaflets and sit outside with a little sign saying not to buy from them. Hand the leaflets out to anyone going in.

worried_jim

Any shortfall may have to be covered directly by the salesperson not the business. I once worked for a company where this was the case and once or twice a year everyone got caught out with the prices of options and all we could do is ring the customer and explain but if they refused to pay we had to our selves, it soon taught you to be accurate but mistakes still happen.

nobbysn*ts

harveybobbles wrote: »

An Order Form is a get out clause for both aprties involved and any solicitor will laugh at you.

If it was an INVOICE you signewd, then it would be a different matter.

No, an orders an order. As a dealer, you know that. To the op, google "loss of bargain", send a letter before action, and take them to court for the loss you now have against the next best price for the same car.

vansboy

How much is the sale and how much is the value of the 'error'.

If you can perhaps meet half way, then you still might have a reasonable outcome.

VB

Oli.s

Just so you know you can see some of the writing thtough the back of the order form that you have blocked out on the front including a mobile number.