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Compensation for delayed connecting flight
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Goldfishy
Posts: 9 Forumite
Hi,
I was supposed to fly from Glasgow to Gatwick, then from Gatwick to Tampa, Florida. However the Glasgow to Gatwick flight was cancelled because of a technical fault. This meant I missed my flight to Tampa so flew on the equivalent flight the next day. As I understand it, I'm probably entitled to 600EUR per person since I arrived at my final destination 24 hours later than scheduled. The entire journey was booked at the same time in one booking. I say 'probably' because the technical fault issue is something of a grey area.
However, we were also delayed on the way home, and the circumstances are a little more complex. We left Tampa and arrived in Gatwick on time. The Gatwick to Glasgow flight was delayed 3h 16mins. When I'm writing to BA to claim for this delay, what should I be asking for? I'm not sure what conditions apply to me, and I can't find anything online that definitively answers my scenario. In this situation what is the departure airport? Is it Tampa since that was the starting destination of the journey, or is it Gatwick because that's where the delay started? Ultimately, I want to know what classification of compensation applies.
Thanks,
Fish
I was supposed to fly from Glasgow to Gatwick, then from Gatwick to Tampa, Florida. However the Glasgow to Gatwick flight was cancelled because of a technical fault. This meant I missed my flight to Tampa so flew on the equivalent flight the next day. As I understand it, I'm probably entitled to 600EUR per person since I arrived at my final destination 24 hours later than scheduled. The entire journey was booked at the same time in one booking. I say 'probably' because the technical fault issue is something of a grey area.
However, we were also delayed on the way home, and the circumstances are a little more complex. We left Tampa and arrived in Gatwick on time. The Gatwick to Glasgow flight was delayed 3h 16mins. When I'm writing to BA to claim for this delay, what should I be asking for? I'm not sure what conditions apply to me, and I can't find anything online that definitively answers my scenario. In this situation what is the departure airport? Is it Tampa since that was the starting destination of the journey, or is it Gatwick because that's where the delay started? Ultimately, I want to know what classification of compensation applies.
Thanks,
Fish
0
Comments
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Ok - I've posted my question in the BA thread in amongst the dozens of other conversations happening over 39 pages. I had read the FAQs already and I couldn't anything answered when I searched.0
This discussion has been closed.
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