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Very high oil consumption on 2nd hand car Vs. Sales of Goods Act 1979

Andyhhh
Andyhhh Posts: 60 Forumite
Part of the Furniture Combo Breaker
Hi folks,

I purchased a 2010 Audi A5 TFSI Quattro, with 36,000 on the clock from a reputable dealer in Surrey on the 20th May.

The oil consumption is very high at 0.5 L per 570 miles, against the Audi maximum of 0.5 L per 622 miles, which is painlfully high a consumption limit as it is. There is plenty of evidence of the net that Audi is very aware of this problem on 2.0T TFSI cars.

Im about to contact the dealer to raise this as a problem, as the car is still only 18 days old for me. Ive had a look at the sales of goods act 1979, which seems to apply to this purchase and have some questions.

The S. of G. A. 1979 implies that I have a reasonable time to reject the car, which is commonly suspected to be 3-4 weeks for a car.

  1. What is the best way of approaching the dealer regarding this apparent defect?
  2. What should I do if the dealer says 'not our problem'?
  3. The S. of G. A. 1979 implies that I should stop using the product in case I need to reject the car and demand a full refund. Is this reasonable in this case as the car needs to be driven to demonstrate that there is still a high oil consumption problem.
Andy advice would be greatly appreciated.


Many thanks,


Andy
«134

Comments

  • lesalanos
    lesalanos Posts: 863 Forumite
    Part of the Furniture 500 Posts Name Dropper
    How accurately have you measured the oil consumtion and how long for?
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    edited 8 June 2014 at 4:10PM
    Devil's Advocate:- Your consumption is within 10% of of the figure quoted for a brand new engine, you car is 4 years old so is possibly within tolerance.

    Personally I think you will struggle with this especially since it would appear that you know that this is a foible on this engine. If you wanted to persist you might have to get a report from an engineer to confirm your suspicions and take it from there..
  • Andyhhh
    Andyhhh Posts: 60 Forumite
    Part of the Furniture Combo Breaker
    edited 8 June 2014 at 4:22PM
    Hi guys.

    Lesalanos:

    Its the first oil reading, but accurate and recorded digitally on the Auid, as it hasnt go a traditional dip stick. Its over almost 3 weeks and 1500 miles

    Hintza the 622 is an Audi LIMIT - anything over the already massively generous consumption figure is classed by Audi as 'excessive' and out of limits.

    Knowing that it is a foible, has little to do with it I feel, as the S of GA doesnt make any reference to 'known foilbles' of a type of defect, it only makes reference to known faults on the specific item that you have purchased.

    Interestingly, I placed a £500 deposit on my Nationwide credit card, so presumably also covered by the Consumer Credit Act 1974, despite paying the remainder £15,700 on a debit card...

    Any further thoughts or suggestions would be appreciated!

    Many thanks in advance
  • lincroft1710
    lincroft1710 Posts: 18,665 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Doesn't sound that excessive to me.
    As for rejecting, even if it was considered a fault, at this point they'd likely be entitled to repair.

    Cars I drive for work consider 1l per 1k to be acceptable
  • facade
    facade Posts: 7,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    When I had a 1275 A series engine, Leyland reckoned that 500miles to a pint (1100 to a litre) was "good", and that was over 30 years ago.

    I doubt very much if Audi will entertain a claim at a slightly above spec. consumption measured on a gauge fitted to the car, they would want an expensive test done in controlled conditions, as the oil could have been dilluted with fuel from repeated stop/starts at the dealers for example.

    Some VWs (and BMWs e.g. mini) drink oil. Japanese cars don't.

    I never need to add a drop of oil to our suzuki or nissan between services.
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • arcon5 wrote: »
    Doesn't sound that excessive to me.
    As for rejecting, even if it was considered a fault, at this point they'd likely be entitled to repair.

    Cars I drive for work consider 1l per 1k to be acceptable

    Oh my god. My last few cars use basically nothing. I have once topped up my Fiat diesel by about 1/4 litre but that was after 20k miles.

    I know that some cars use more than others but I had assumed this was a thing of the past (unless you have a Wankel!)
  • facade
    facade Posts: 7,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Constructively, take it back to the supplying dealer for assessment of excessive oil consumption, they should at least look at it.

    Then see what they suggest before you start jumping up & down quoting sale of goods act: you can do that later.
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • londonTiger
    londonTiger Posts: 4,903 Forumite
    Oh my god. My last few cars use basically nothing. I have once topped up my Fiat diesel by about 1/4 litre but that was after 20k miles.

    I know that some cars use more than others but I had assumed this was a thing of the past (unless you have a Wankel!)

    Same, never top up in between the 6k mile oil change. At the rate of op's oil burn is an oil change even necessary? Lol
  • Nodding_Donkey
    Nodding_Donkey Posts: 2,738 Forumite
    Ninth Anniversary 1,000 Posts
    Oh my god. My last few cars use basically nothing. I have once topped up my Fiat diesel by about 1/4 litre but that was after 20k miles.

    I know that some cars use more than others but I had assumed this was a thing of the past (unless you have a Wankel!)

    I wondered when the usual 'man in the pub' BS would pop up about rotary engines lol. The RX8 uses about .25l per 1000 miles*. A lot less than an Audi it seems.

    * More if you drive it hard :)
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