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Cpp & fos

I received a cheque today for £327 from CPP saying that they agreed I had been missold on my barclaycard :) However, I have been dealing with the FOS in the last year who have said that I wasn't mis-sold. I appealed 5 months ago but haven't heard any back from them. Can I now re-appeal sending the letter from CPP saying that they agree I have been mis-sold? Any advise would be appreciated.

Comments

  • -taff
    -taff Posts: 15,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What complaint have you got with the FOS, is it PPI or CPP?
    Non me fac calcitrare tuum culi
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If you have had refund why are you still pursuing it?
  • -taff wrote: »
    What complaint have you got with the FOS, is it PPI or CPP?

    It's for PPI which I have been paying on my Barclaycard.
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    your post makes no sense you are talking about CPP but now you say PPI which is a different product. can you clarify what you want to know?
  • -taff
    -taff Posts: 15,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    CPP is a totally different product to PPI, and success with that complaint doesn't make any difference to your PPI complaint.

    The FOS are not going to see any relevance that your successful CPP complaint has with the PPI complaint.
    Non me fac calcitrare tuum culi
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    I received a cheque today for £327 from CPP saying that they agreed I had been missold on my barclaycard :)
    No, CPP have agreed that your card protection insurance was a mis-sold. They have refunded this to you and that complaint is now concluded.
    However, I have been dealing with the FOS in the last year who have said that I wasn't mis-sold.
    FOS have adjudicated on your PPI which is a totally separate complaint.
    I appealed 5 months ago but haven't heard any back from them.
    An appeal can take up to a year.
    Can I now re-appeal sending the letter from CPP saying that they agree I have been mis-sold?

    No, you cannot "re-appeal" because CPP have only agreed that your card protection was mis-sold, not your PPI which is nothing to do with CPP.

    You have made two separate mis-selling complaints about two separate insurance policies. The result of one complaint has no bearing on the result of the other.
  • No, CPP have agreed that your card protection insurance was a mis-sold. They have refunded this to you and that complaint is now concluded.
    FOS have adjudicated on your PPI which is a totally separate complaint.
    An appeal can take up to a year.

    No, you cannot "re-appeal" because CPP have only agreed that your card protection was mis-sold, not your PPI which is nothing to do with CPP.

    You have made two separate mis-selling complaints about two separate insurance policies. The result of one complaint has no bearing on the result of the other.

    Thank you, I think I was getting myself confused. Blonde moment. Thanks again :)
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