parking charge notice vcs

mozza1202

I have received a parking charge notice from vcs I parked up for 30 secs on the international business park and where I parked was an unopened access road of the main road any advice would be much appreciated.

Guys_Dad

mozza1202 wrote: »

I have received a parking charge notice from vcs I parked up for 30 secs on the international business park and where I parked was an unopened access road of the main road any advice would be much appreciated.

Read the NEWBIES sticky thread at top of forum.

Dee140157

Use a standard template but as you were only there for 30secs you can add a further point regarding grace periods:

13.1 Your approach to parking management must allow a driver who enters your car park but decides not to park, to leave the car park within a reasonable period without having their vehicle issued with a parking charge notice.
13.2 You should allow the driver a reasonable ‘grace period’ in which to decide if they are going to stay or go. If the driver is on your land without permission you should still allow them a grace period to read your signs and leave before you take enforcement action.
13.3 You should be prepared to tell us the specific grace period at a site if our compliance team or our agents ask what it is.
13.4 You should allow the driver a reasonable period to leave the private car park after the parking contract has ended, before you take enforcement action.

mozza1202

hi I have emailed an appeal an had an automated reply asking for pcn no name and address and person who was driving any advice would be helpful

Coupon-mad

It's an auto response. Why do so many people read the auto-response?! It's NOTHING, not a real reply that needs you to do anything. Stop reading it!

aspie

Hi
I sent an appeal by email and recieved a reply which is saying that appeals can not be logged without a full postal address. Should I ignor this email or send them an address.

cheers

HO87

aspie wrote: »

Hi
I sent an appeal by email and recieved a reply which is saying that appeals can not be logged without a full postal address. Should I ignor this email or send them an address.

cheers

Hi aspie

You should start your own thread if you want advice specific to your case. Posting details about 2 cases in the same thread often confuses.

However, if the private parking company's (PPC's) website allowed you to log an appeal without inputting an address then that really is the PPC's problem. Depending on the capacity in which you appealed (driver/keeper) then the address with be used to harass you further whether directly by the PPC themselves or by one of their fellow travellers - the debt collectors.

If you wish to pusue this discussion further then you should ask one of the board guides (Crabman) to split this into a seperate thread.

Coupon-mad

aspie wrote: »

Hi
I sent an appeal by email and recieved a reply which is saying that appeals can not be logged without a full postal address. Should I ignor this email or send them an address.
cheers

Did you not read above your post?

Coupon-mad wrote: »

It's an auto response. Why do so many people read the auto-response?! It's NOTHING, not a real reply that needs you to do anything. Stop reading it!

Folkiedave

Since the advent of POPLA VCS have been sending out a reply to an appeal against the notice to keeper (NTK) which says you must name the driver who must provide a full serviceable address.

They have been told not to do this on a number of occasions, this is the latest from Steve Clark of BPA Ltd dated May 12th 2014.

""This however was not the main aim of my investigation which was as you know, the concerns that you had regarding the content of their notices – in particular the requirement that the name of the driver must be provided if the motorist wishes to appeal. I agree with the contention that acceptance of appeals should not be conditional in this way and have advised VCS accordingly.

They have agreed to amend the wording that they use and I have signed off the amended document this afternoon.

I have closed the case file accordingly.

Kind regards

Steve Clark
Head of Operational Services
British Parking Association
Tel: 01444 447 307
Email: steve.c@britishparking.co.uk
Web: https://www.britishparking.co.uk

mozza1202

Just received loss of appeal I have popla no but not sure what to do next any help would be grateful or links that could help

Guys_Dad

see post #2 or virtually any other thread on here. People will help you but not if you don't show some effort yourself.