Cooling off period - Sky

jcvbpickle

Hi all, hope someone can help me

I have signed up for sky tv, bb, and weekend calls on Saturday, but have just noticed some good deals and codes for sky, (like the one in this weeks email) and was wondering if I had a cooling off period so I could get these deals? The engineer is booked in for 11 June so nothing has been done yet.

Thanks

Quentin

The ts + cs you agreed before signing up will have set out the cancellation procedure.

But check that the codes you have found will work for previous customers (which you will be), or are nor "new customers only) which you won't be!

If so, see if you can negotiate a deal from their retentions department when you contact them to cancel.

[Deleted User]

jcvbpickle wrote: »

I have signed up for sky tv, bb, and weekend calls on Saturday, but have just noticed some good deals and codes for sky

The codes are to entice new customers to join. What I would do in your position is call Sky up and ask if the codes can be applied retrospectively to your new account. Sky will probably say this is not possible, but if you threaten to cancel the new installation as a result of this I think you'll be offered a discount to stay. Act quickly.

If you simply cancel and then attempt to use the codes to arrange another installation, you'll be rejected because you won't count as a "new" customer.

jcvbpickle

Just tried, they can't stack the discounts, so the free bb and introduce a friend discount would be lost, leaving me worse off

[Deleted User]

jcvbpickle wrote: »

Just tried, they can't stack the discounts, so the free bb and introduce a friend discount would be lost, leaving me worse off

You didn't say in your initial post that you were already taking advantage of other deals…


Anyone signing up with the new MSE codes won't get Free Broadband and won't be able to use the "introduce a friend" deal either.

So you have not lost out in any way...