We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Pricing rights question

Options
Mike2795647
Mike2795647 Posts: 1 Newbie
in Consumer rights
Hi everyone,

I'm new to the forum and I'm hoping you can help me.

I placed an order online with a company for an item priced at £135 on the evening of the 16 May. I received an email on the 17 May advising that the item was out of stock however they hope to have more in on the 20 May, I agreed to wait and see if more arrived.

I rang the company on the 22nd as I hadn't heard from them to enquire if they had the item I ordered in, at the time they didn't know, however had been due to find out by 7pm that evening.

I received the item today in the post with an invoice and processing of payment dated as 22 May.

My concern is that between my order being placed and them processing once back in stock the price dropped by £10 to £125, can I claim back the £10?

Many thanks to all for any help, advice etc
«1

Comments

  • Esqui
    Esqui Posts: 3,414 Forumite
    You have no right - the contact was accepted by both of you for £135. However, ask them - you never know!
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I can only agree with Esqui,


    Why not just send it back under DSR (you would probably have to pay the postage though) and then re order.....
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • daytona0
    daytona0 Posts: 2,358 Forumite
    No chance at all. You agreed to pay 135 when placing the order and they agreed to provide you the item at that price.

    They sound a bit "Scatty" (couldn't think of a better word haha) so there is a slim possibility that you could get 10 back if you ask...
  • gik
    gik Posts: 1,130 Forumite
    The contact was agreed? Do you actually mean CONTRACT? Totally different words and meanings?
  • gik
    gik Posts: 1,130 Forumite
    Esqui wrote: »
    You have no right - the contact was accepted by both of you for £135. However, ask them - you never know!
    McKneff wrote: »
    I can only agree with Esqui,


    Why not just send it back under DSR (you would probably have to pay the postage though) and then re order.....
    daytona0 wrote: »
    No chance at all. You agreed to pay 135 when placing the order and they agreed to provide you the item at that price.


    You all agree you cant spell?
  • daytona0
    daytona0 Posts: 2,358 Forumite
    gik wrote: »
    No chance at all. You agreed to pay 135 when placing the order and they agreed to provide you the item at that price.


    You all agree you cant spell?

    It is all about grammar bro...


    Do you all agree that you can't spell? :rotfl:
  • fed_up_and_stressed
    fed_up_and_stressed Posts: 1,673 Forumite
    daytona0 wrote: »
    It is all about grammar bro...


    Do you all agree that you can't spell? :rotfl:


    Do you mean brother ? Or have we morphed into an episode of law and order ? :rotfl::D
    Spelling courtesy of the whims of auto correct...


    Pet Peeves.... queues, vain people and hypocrites ..not necessarily in that order.
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    And he can't use quotes properly either
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • Hermione_Granger
    Hermione_Granger Posts: 1,418 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    gik wrote: »
    You all agree you cant spell?

    Cant.
    Angular deviation from a vertical or horizontal plane or surface; an inclination or slope.

    Can't
    contraction of cannot
    gik wrote: »
    Totally different words and meanings?
  • robatwork
    robatwork Posts: 7,266 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I always understood "cant" to be the kind of talking but not saying much that politicians do.

    And of course Brian.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture