Money Moral Dilemma: Should I report cashier who used loyalty card on my shopping?

macavity

wow you lot are harsh! you want someone to lose their job for what? taking your points when you didn't actually want them?

maybe she's caring for an elderly relative or disabled child and the pittance she gets on the checkouts just don't go very far. Maybe she wants to buy someone a treat but on minimum wage she can't afford it? Maybe she's on workfare and not getting paid at all.

Numerous scenarios you need to consider before you go getting her the sack. Why don't you just ask her? Maybe you will find she is just another human being, struggling, just the same as the rest of us and while you are wasting your time judging the poor woman, people in the sixth richest country in the world are having to use foodbanks.

get angry about THAT, or that the government is selling your NHS, get angry that wages are so low that people look for other ways to get food for their children.

get off your high horses, you've not lost anything so why should she lose her job, then possibly her home, because of YOU?

macavity

Young_Tug wrote: »

Why not report it to the store manager without indentifying the person and suggest the issue is brought up in staff meetings or training. That way no one is sacked for a trivial amount but everyone is made aware of the seriousness of fraud/dishonesty.

if someone felt the need to make a fuss about this then that would be the best way. maybe she is new, and doesnt know the rules.

onerickylambert

Have a heart, she/he is probably on a zero hour contract close to minimum wage. OK maybe technically it's theft, but it's not theft from you as you didn't have a card to use. Let the cashier have the points - what's she gonna get out of it, a tin of beans? think of it as a (miserly) tip and move on with your life .

smggg

I work in a small shop that has a loyalty system, but not many people are signed up. However, I have to have 30% of my transactions use a loyalty card, or I get in trouble. So, I keep an unfilled loyalty card by my till and swipe it when people dont have one, and then when someone asks to be signed up for one, I give them the one I had been swiping! It only ever has about 30p of loyalties on it, and my manager has never asked about it! This might be wrong but it saves me getting in trouble!

honey10

I wonder where some people get the idea that cashiers in supermarkets, namely the larger chains with notable loyalty schemes, earn minimum wage? This is not the case at all, most are earning around £8/£9 an hour. It's not quite the lowly job with no benefits that it used to be, or that you perceive it to be.

System

honey10 wrote: »

I wonder where some people get the idea that cashiers in supermarkets, namely the larger chains with notable loyalty schemes, earn minimum wage? This is not the case at all, most are earning around £8/£9 an hour. It's not quite the lowly job with no benefits that it used to be, or that you perceive it to be.

I can confirm this is the case for Sainsburys! I used to work there and was earning close to £8 when I left, this was when minimum wage was just about £6.

walesrob

Here's my take on this, based on having worked in supermarkets nearly all my working life.

These are hard cold facts:
When a new employee starts work at any supermarket, they are presented with the terms and conditions of employment and sign the agreement to say they understand these terms and conditions. A cashier using their own loyalty card for customer transactions will be seen as gross misconduct for which a written warning or instant dismissal will apply. Computerised systems in place at supermarkets will see whether a loyalty card is being swiped too many times, and will flag up and alert a store manager or area manager. I have seen it happen, and in the store I work in now, 2 staff have been caught doing just this in the last 6 years and both were sacked for gross misconduct.

At the end of the day, it is theft, pure and simple. It's theft from your employer and theft from the customer.

Colin_Hunt

If someone can make a couple of quid its better in their pocket than in the bulging pockets of their employer, I filled up with petrol earlier at a Sainsburys, as usual I was asked for a nectar card- I couldnt care less, but the girl said it was more than her job was worth when I suggested she take the points.

Kingkong

Absolutely report. It is believed that one in three retail staff are likely to steal at some stage in their career. Half of these are just opportunists, the other half are deliberately seeking out ways to steal. It is a huge and costly problem, and those costs are passed on to you, the customer. If you ever think anybody in retail is stealing, whether from you or from their employer then it should be reported, however small the amount. Many start small and then get hooked on stealing. In some cases you may be rewarded, but in all cases you are reducing this huge and costly problem.

cuba2008

Firstly most supermarkets pay around £8 an hour. I on tbe other hand am on minimum wage and wouldn't dream of ripping off a customer (or the company) because I happen to be broke! I work for a coffee shop chain and because our drinks are free and food 50% when on shift and we have a franchise card that gives us 25% off at all stores we actually aren't allowed to have a loyalty card. Staff aren't allowed on the floor with any personal possessions which is the norm in retail. If I find change left on a table it goes in the tip jar and if a customer walks off without waiting for their change (you'd be surprised how many times I am handed £20 note for a purchase of less than a fiver and the customer walks off) I take it to them as soon as possible. The amount is irrelevant. Honesty is definitely the best policy. No excuse for stealing ever.