In credit with SW Water

in Water bills
2 replies 1.3K views
Hello!

I think I'm right in that energy companies will now refund you any credit you're in on your 'anniversary' with them. Does this apply to water companies as well.

At the last meter reading (3 months ago) I was £77 in credit with SW Water (£44 per month DD), so can I get my money back from them and get my future DDs reduced (my 'anniversary' with them is June)?

Thanks.
Debt 2008 - Approx £20k | April 2014 £6526 | 30 October 2015 DEBT FREE
PPI claim success - £4338 & £764
YNAB Convert
Saving Goals - YNAB Buffer: £100/£850 | Emergency Fund: £0/£1000 | Maldives: £0/£10,000

Replies

  • matelodavematelodave Forumite
    7.8K Posts
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Forumite
    I suggest you ask them for it.


    I had a chat with Anglian Water today after they tried increasing my DD even though I was £24 in credit.
    After some discussion and clarification of tariffs, I now find that after recalculating my bill I'm actually £69 in credit. This sum should now be winging it's way to my bank account as we speak. They've also agreed that my DD will not now rise and will remain at £26 a month - I could have had it reduced to £23 but I'm happy to be just a bit in credit.
    Never under estimate the power of stupid people in large numbers
  • ShirePiskieShirePiskie Forumite
    380 Posts
    Debt-free and Proud! PPI Party Pooper
    Thanks Matelodave (I've married into a Navy family :) )

    I will be calling them, was just fishing for a bit of a head-up as to how easy/ like pulling teeth it will be.

    Good to hear you had a positive outcome.
    Debt 2008 - Approx £20k | April 2014 £6526 | 30 October 2015 DEBT FREE
    PPI claim success - £4338 & £764
    YNAB Convert
    Saving Goals - YNAB Buffer: £100/£850 | Emergency Fund: £0/£1000 | Maldives: £0/£10,000
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