How to get paid?

notanewuser

I'm selling a spare gig ticket via Facebook. Not looking to profit, but obviously want to cover costs.

Have a buyer (someone I don't know). What's the safest way for them to pay me? Bank transfer? Paypal? I'll be sending the ticket via tracked means but don't want to risk direct debits being set up on my account or chargebacks I'm not protected for.

The gig is too close for a cheque to be sent and cleared.

shaun_from_Africa

The safest and quickest way to get the money would be bank transfer, otherwise an uncrossed postal order or cash sent Special delivery.

notanewuser

Thanks. Given her details from a savings account so no chance of any dodgy direct debits being set up!

martindow

Your buyer might not be keen on using a bank transfer as she would have no protection sending cash or bank transfer to someone she doesn't know.

She could make a Paypal payment for goods - you can send a request if you like. She doesn't need to have a PP account and can pay with a card. You are sending tracked so both of you are protected.

Lomast

martindow wrote: »

She could make a Paypal payment for goods - you can send a request if you like. She doesn't need to have a PP account and can pay with a card. You are sending tracked so both of you are protected.

Paypal protection excludes event tickets

soolin

Lomast wrote: »

Paypal protection excludes event tickets

Are you sure, I thought only intangible ones were excluded and OP says these are to be posted

George_Michael

One problem with accepting paypal is that to ensure the best possible protection for the seller is that these tickets will have to be sent via Special delivery will will cost £6.40.

"Signed for" (what used to be recorded delivery) will cover the seller for claims of non delivery provided that the letter doesn't get delivered without a signature being obtained (which does happen quite often), but this method of delivery doesn't offer any compo for loss.

I know that it's by no means foolproof, but at least on ebay you can see if your buyer has reasonable feedback and how long they have been an ebay member, but on facebook you have no buyer history at all.

Lomast

https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/popup/UAeBay-outside


Items are eligible unless they are excluded below:

• Real estate, motor vehicles, capital equipment, travel tickets, and events tickets
• Intangible items
• Services
• Items purchased using PayPal Payments Pro or Virtual Terminal
• You may not file a dispute for a Personal Payment

shaun_from_Africa

That link goes to the US paypal website and not the UK one.
There isn't such a limitation on the paypal.co.uk site.



PayPal Buyer Protection only applies to PayPal payments for certain tangible, physical goods. Payments for the following are not eligible for re-imbursement under PayPal Buyer Protection:

1. intangible items
2. services
3. real estate (including, without limitation, residential property)
4. businesses
5. vehicles (including, without limitation, motor vehicles, motorcycles, caravans, aircraft and boats),
6. custom made items
7. travel tickets (including, without limitation, airline flight tickets)
8. items prohibited by the PayPal Acceptable Use Policy
9. items that violate eBay’s Prohibited or Restricted Items Policy
10. licences
11. access to digital content
12. industrial machinery used in manufacturing
13. items equivalent to cash (including, without limitation, gift cards)
14. Items purchased using Zong, Website Payments Pro or Virtual Terminal
15. Personal Transaction payments

https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full?locale.x=en_GB#13

Millerdog

I was told that you should make a photocopy of the ticket showing seat number etc where possible or any serial numbers. Then if the purchaser says it does not turn up in time , you can check with the venue to see if it was used before issuing any refunds. Gives you a bit more comeback.HTH.

shaun_from_Africa

Millerdog wrote: »

I was told that you should make a photocopy of the ticket showing seat number etc where possible or any serial numbers. Then if the purchaser says it does not turn up in time , you can check with the venue to see if it was used before issuing any refunds. Gives you a bit more comeback.HTH.

All that it would prove is that the ticket was used but not who used it and it wouldn't give any extra help if the buyer opened a paypal dispute. All they require is proof of delivery and without this, the buyer would win the dispute even if it could be proven that the ticket was used for the event in question