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Has anyone had these issues - I bought the £19 voucher and had no issues uploading all my photos. I've just begun to add them into the book, but have noticed that the frames chop off a large border around the photos, and they do not fit inside the selected frames.
i called BonusPrint who said that their tech team are working on this, as if you have a zoom in feature, you should be able to zoom out too so that your photos fit the frame.
She couldn;t tell me when they would resolve this issue and advised me to just change frames and make my photos smaller to fit the frames. I don't want to do that as the whole point of a Large landscape book is to show off full page photos in all their detail, not cram them into smaller frames because BonusPrint's technology isn't flexible enough to let you zoom out of the photo to fit a frame size!
I'm thinking that a way to resolve this is for me to re-size the photos that are getting cropped and then re-uploading them, so that they fit in the frames I choose on each page more easily - has anyone else encountered this problem and how did they solve it the size issue, without reducing the quality or the image content of their photos?
