See The Light - new broadband service?

limedex108

We bought a new home and was told by the developer that we have to go with a new provider - See The Light.
On paper, their rates are not too bad but we are not sure if they can do this legally - forcing us to use just them and not other providers.

They installed fiber optics line in our new build and has few options of unlimited broadband (50Mb, 100Mb and 200Mb), ranging from £10.50 to £41 per month (first 3 months free).

Line rental £14.99. Min 12 months contract with voice connection charge of £79.13 if you are the first occupier of the property - which I don't understand why.

Anyone has experience with this provider and how reliable are they?

Kind regards

System

If you use the fibre then you are probably stuck with them as they probably own the fibre network within the development

Have you tried getting a new line through one of the 'normal' providers? BT, Sky, PO etc

iniltous

Yes the delevoper can legally do an exclusive deal with a company then you are in the position of its that company or on-one ( or mobile only, the cannot stop radio waves ) are these new property's houses or apartments ?,
if houses, when the roads and footpaths are adopted by the local council, Openreach have access rights and can install there own infrastructure and then you can pick a provider that uses that infrastructure BT, Talk Talk, Sky etc. but until that point, the developer owns the site and they pick and chose who they allow onto the site..
if it's apartments, then that could be problematic as retro fitting the network in the roads and footpaths is the same as with houses, but the the internal cabling of the apartments needs to be installed as the apartments are constructed, and the developer may not have provided any conventional wiring