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Told I owe money two years after bill.

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  • visidigi
    visidigi Posts: 6,568 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Why would any normal person know the details of what NHS dental treatment falls into what band? I have no idea how many bands there even are, let alone what is in each one. I expect the professionals to know and charge me appropriately.

    Before I moved to private my NHS dentist had a chart of what was covered and where in the reception, including what bands it fell in...
  • tinkerbell28
    tinkerbell28 Posts: 2,720 Forumite
    Personally I'd pay it. Consumer rights or not...I've got a fantastic NHS dentist which are rare as anything....I can just turn up, knowing it won't break the bank or I won't need £200 for a check up...

    I've had a private dentist and tbh, the costs are eye watering for the service...so personally I'd be wanting to stay on the NHS books...

    Also they do have banding in NHS dentists clearly displayed...with costs.

    To muddy the waters....is it actually the dentist you owe? Not the NHS? With all the forms you fill out and the declarations, I'd have to check...I think you pay a charge towards your band, the dentist then claims the rest back. But it's an NHS contract/invoice you sign.

    If he has made an error on the paperwork, but then your wife has also signed incorrect NHS funding documentation...then I don't know could she could face hassle from the NHS? To pay what she owes? Is it worth it for £30 odd really?
  • Zandoni
    Zandoni Posts: 3,465 Forumite
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    If I was a dentist and I undercharged a customer 2 years ago I certainly wouldn't have the nerve to ask for it.
  • philip1988
    philip1988 Posts: 168 Forumite
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    If this "mistake" goes back 2 years why didn't the dentist say something when the Op went for their yearly check ups?
  • this same thing happened to me, they charged the wrong band, when i went back a year later for next check up, they charged me the extra. I was annoyed but paid it.
  • lincroft1710
    lincroft1710 Posts: 18,930 Forumite
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    edited 18 May 2014 at 6:07PM
    I'm hoping this was a wind up and not actually a serious comment.

    What I meant was "did the dentist state the charge before OP had treatment, and the OP agree?"

    When I visit my dentist, I am never told the cost of the checkup, nor the hygienist, or X-ray until after treatment, but I was told the cost of a filling when I needed one doing when I booked the appointment. I have no problem with this as the charges rarely increase and when they do only by a few percent, and I don't want to change dentists.

    Before anyone asks, I don't remember seeing a scale of charges posted in the reception area (although there may be one). I was recommended by a now former OH and have been going for 25 years and his charges are above NHS rates, so presume he's private or "semi-private".
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • Why would any normal person know the details of what NHS dental treatment falls into what band?

    There's 3, I know them all & I'm not a Dentist (very easy to Google).
  • Zandoni
    Zandoni Posts: 3,465 Forumite
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    I have no knowledge of HHS Dental Charge Bands, I'd suggest most people would only know of these bands if they have had lots of dental work. Everything is easy to Google.....
  • Zandoni wrote: »
    I have no knowledge of HHS Dental Charge Bands, I'd suggest most people would only know of these bands if they have had lots of dental work.

    I've only had one filling in almost 40 years.

    Does that class as a lot of dental work?
  • Zandoni
    Zandoni Posts: 3,465 Forumite
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    I've only had one filling in almost 40 years.

    Does that class as a lot of dental work?


    You must read about dentists a lot then or know others who have had a lot of work.
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