Told I owe money two years after bill.

timbstoke

lincroft1710 wrote: »

If the dentist genuinely undercharged, he has up to 6 years from the date of treatment in which to submit a revised account.

Not quite. He has 6 years to bring proceedings to make his case. The fact that he provided a bill at, and that bill was accepted and paid, at the time of treatment, means that he wouldn't have much chance of winning IMO.

Personally I'd write back, advising that the account was settled at the time, and you're not prepared to rectify his mistake after such a long time.

lincroft1710

timbstoke wrote: »

Not quite. He has 6 years to bring proceedings to make his case. The fact that he provided a bill at, and that bill was accepted and paid, at the time of treatment, means that he wouldn't have much chance of winning IMO.

But it is now clear and can be proved that the original account was wrong.

tomtontom

hollydays wrote: »

It doesn't reflect well on the dentist. I'd be looking for a new one.

Which is fine if a) other NHS dentists in the area are accepting new patients or b) the OP is happy to go private. If the treatment from this dentist is good I would not be making a fuss over £30.

dld2s

tomtontom wrote: »

Which is fine if a) other NHS dentists in the area are accepting new patients or b) the OP is happy to go private. If the treatment from this dentist is good I would not be making a fuss over £30.

I agree with Tom, if he's a good dentist I would not put my relationship with him in jeopardy for £30.

I do think the dentist has made a pigs ear of it though, personally I would have expected them to have written it off after 2 year just for the sake of good patient relations if nothing else, I know if it was the other way about and I had been overcharged by around that amount and found out about it, I would mention it in passing, but not make a fuss about it and frankly would just write it off,

unholyangel

lincroft1710 wrote: »

But it is now clear and can be proved that the original account was wrong.

Doesnt really matter if the original account is wrong or not. It goes by what was agreed in the legally binding contract they entered into.

ie if they told OP's wife it was band 2 treatment but then charged band 1 then payment is due.


However as above, it may be better to pay up the £30 to keep the dentist because they do not have to have you as a client if they don't want to.

lincroft1710

unholyangel wrote: »

Doesnt really matter if the original account is wrong or not. It goes by what was agreed in the legally binding contract they entered into.

Did they actually enter into "a legally binding contract"?

bris

lincroft1710 wrote: »

Did they actually enter into "a legally binding contract"?

Of course they did, nearly everything you do is a legally binding contract. From buying a newspaper, to exchanging contracts on a house, its all the same.

unholyangel

lincroft1710 wrote: »

Did they actually enter into "a legally binding contract"?

I'm hoping this was a wind up and not actually a serious comment.

ThumbRemote

marliepanda wrote: »

So you got charged for a Band 1 treatment when you had Band 2.

Considering band 1 is just a check up/scale polish you probably knew you had a Band 2?

For 30.50 seriously is it worth getting stressed over?

Why would any normal person know the details of what NHS dental treatment falls into what band? I have no idea how many bands there even are, let alone what is in each one. I expect the professionals to know and charge me appropriately.

shaun_from_Africa

marliepanda wrote: »

Considering band 1 is just a check up/scale polish you probably knew you had a Band 2?

Band 1 covers far more than just the check up and scale & polish.

Band 1 dental treatment: £18.50
Depending on what’s necessary, this can cover:

a clinical examination, assessment and report,
an orthodontic assessment and report,
advice, diagnosing and planning your treatment,
x-rays,
moulds (casts) of your teeth, for example, to see how your teeth bite together,
taking coloured photographs,
advice on preventing future problems, such as diet advice and cleaning instructions,
applying sealants or fluoride preparations to the surfaces of your teeth,
a scale and polish,
marginal correction of fillings,
taking a sample of cells or tissue from your mouth to examine (pathological examination),
adjusting dentures (false teeth) or orthodontic appliances, such as braces,
treating sensitive cementum (the tissue that covers the root of a tooth)

http://www.nhs.uk/chq/Pages/nhs-dental-band-charges.aspx?CategoryID=74&SubCategoryID=742
So it's more than possible that the OP wasn't aware that the treatment they had was not band one work.