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Not paid full balance...by 1p!

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Comments

  • msallen
    msallen Posts: 1,494 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Good customer service from the financial services industry - who would have thunk it! :D

    Anyone who hasn't fallen hook line and sinker for populist claptrap blaming banks for all the world's ills.
  • iAMaLONDONER
    iAMaLONDONER Posts: 1,669 Forumite
    edited 20 May 2014 at 12:00PM

    The statement is not showing as yet.
    However, I contacted the provider by email and told them what had happened. They said that should there be interest on the statement, contact them again and they would remove it as a gesture of goodwill. Good customer service from the financial services industry - who would have thunk it! :D

    That's good to hear! :)

    Btw it's thought rather than 'thunk' if you don't mind me saying :beer:
  • fivegoldstars
    fivegoldstars Posts: 127 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 20 May 2014 at 2:39PM
    That's good to hear! :)

    Btw it's thought rather than 'thunk' if you don't mind me saying :beer:

    I know - the usage was intentional. Thunk was used as a pseudo-archaic past participle of think. In a rhetorical question, its intention is to convey complete surprise. :p

    In addition, the charge has now been removed. :)
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