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Not paid full balance...by 1p!
Comments
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fivegoldstars wrote: »Good customer service from the financial services industry - who would have thunk it!

Anyone who hasn't fallen hook line and sinker for populist claptrap blaming banks for all the world's ills.0 -
fivegoldstars wrote: »
The statement is not showing as yet.
However, I contacted the provider by email and told them what had happened. They said that should there be interest on the statement, contact them again and they would remove it as a gesture of goodwill. Good customer service from the financial services industry - who would have thunk it!
That's good to hear!
Btw it's thought rather than 'thunk' if you don't mind me saying :beer:0 -
iAMaLONDONER wrote: »That's good to hear!

Btw it's thought rather than 'thunk' if you don't mind me saying :beer:
I know - the usage was intentional. Thunk was used as a pseudo-archaic past participle of think. In a rhetorical question, its intention is to convey complete surprise.
In addition, the charge has now been removed.
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