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  • suehwl
    suehwl Posts: 25 Forumite
    Hi,
    So I sent them a letter to say they were in default of my cca. Today I received a response from them that said that the credit agreement was unavailable, and althoughtthey are unable to enforce any proceedings they would continue to collect for the debt.

    they said that to make the credit agreement available I would have to submit a SAR with a cheque for £10.

    I should also point out that they didn't return my £1 postal order.

    what can I do now? Is this where I tell them to go away?

    Thanks for any feedback.
  • sourcrates
    sourcrates Posts: 31,483 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    suehwl wrote: »
    Hi,
    So I sent them a letter to say they were in default of my cca. Today I received a response from them that said that the credit agreement was unavailable, and althoughtthey are unable to enforce any proceedings they would continue to collect for the debt.

    they said that to make the credit agreement available I would have to submit a SAR with a cheque for £10.

    I should also point out that they didn't return my £1 postal order.

    what can I do now? Is this where I tell them to go away?

    Thanks for any feedback.



    Basically yes !!


    No credit agreement available means that they cant take this any further.
    They can, and will, probably still send you letters, but no agreement = no CCJ.
    This is Littlewoods all over, they rarely keep accurate records, and even rarer is a signed credit agreement.


    I would respond with the following :


    Dear Sirs,


    Re acc no : xxxxxxxxxx


    Thank you for your letter dated xx/xx/xxxx.
    As you have confirmed to me that you hold no valid credit agreement for the above account, and therefore you are unable to enforce said agreement in court, please do not contact me again about this matter.


    signed Digitally.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • suehwl
    suehwl Posts: 25 Forumite
    That's a relief!!

    Thank you so much for getting back to me. I will have the letter in the post tomorrow :).
  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    also ask for your quid back!
  • suehwl
    suehwl Posts: 25 Forumite
    Thanks harveybobbles, I think I will. Give them 14 days to return it before charging them lol!
  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    It took me 4 months to get my quid back from ShatFest, but they rounded it upto £25 as a "gesture".
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