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Replying to emails

50Twuncle
50Twuncle Posts: 10,763 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
in Techie Stuff
Can anyone think of a reason why there should be a difference between creating a new email and a "reply to.." email ?


My Mother-in-law is on AOL and still uses their email system (why, I don't know) - which is now run by TalkTalk


I am on Nildram - which is TalkTalk and she has to "reply to .." my emails rather than create a new email - or she gets a "recipient unknown" error message........

Comments

  • Oblivion
    Oblivion Posts: 20,248 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    Has she got your email address recorded correctly in her contact list?
    ... Dave
    Happily retired and enjoying my 14th year of leisure
    I am cleverly disguised as a responsible adult.
    Bring me sunshine in your smile
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Oblivion wrote: »
    Has she got your email address recorded correctly in her contact list?



    Yes - she has !!
  • grumpycrab
    grumpycrab Posts: 5,032 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    50Twuncle wrote: »
    she gets a "recipient unknown" error message........
    Check the text before the "@" Possibly misspelled. (The alias may be spelled correctly but the underlying address may not be.)
  • rmg1
    rmg1 Posts: 3,159 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Has she tried removing you from her contacts list and re-adding you?
    (This is just to rule out issues with the contact-list address).
    :wall: Flagellation, necrophilia and bestiality - Am I flogging a dead horse? :wall:

    Any posts are my opinion and only that. Please read at your own risk.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    But is it correct .
    don.bentley@
    don-bentley @
    One wrong one right .

    Best delete your address from address book .It will be added correctly after a reply to you .
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    JJ_Egan wrote: »
    But is it correct .
    don.bentley@
    don-bentley @
    One wrong one right .

    Best delete your address from address book .It will be added correctly after a reply to you .



    I will get her to double check, but last time that I asked her, she had definitely got the right address down !!
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