Ryanair website actually easy to use

SunReader

So the Ryanair business model isn't based upon add-ons ?

Is £320 to print four a4 sheets reasonable?

Thousands of punters get caught out on this and the excess baggage scams, not all of them tabloid readers either.

All in the small print you say, maybe - but this practice seems very unpopular and only the minority of airlines insist upon this, Ryanair is also the most expensive for boarding slip surcharges - they actually want you to get caughtout.

You can carry on lining that thug's pockets if you want, personally it is not the sort of business I would want to support.

You can mock me as a stupid Sun reader as long as you like, it is a poor debating tactic.

budgetflyer

Congratulations. Out of 82 million customers each year and rising, maybe 1000 max, Europe wide, cant understand clear, repeated several times, instructions.
That makes 99.99% of customers smarter than you.

SunReader

1000 surcharges max annually out of 82 000 000 flyers.

yea right. :rotfl: Do you have a source for your 1000 max figure?

4.9 Billion Euro annual turnover and '1000 max' suckers generating 80,000 euro per year (by your figures) have earned Ryanair the title of the worlds most hated airline?

[Deleted User]

SunReader wrote: »

1000 surcharges max annually out of 82 000 000 flyers.

yea right. :rotfl: Do you have a source for your 1000 max figure?

4.9 Billion Euro annual turnover and '1000 max' suckers generating 80,000 euro per year (by your figures) have earned Ryanair the title of the worlds most hated airline?

Actually old sport if you toned down the rant a tad and investigated the facts you'd know that Ryanair's boarding pass re-issue fee is now £15 not £80.

And, as you say, there are 82.5 million reasons a year why Ryanair isn't hated. I'm one of them who loves it - and knuckle-draggers who still to this day don't understand they have to follow the clearly spelled out T&Cs do provide endless amusement.
:rotfl:

jpsartre

SunReader wrote: »

So the Ryanair business model isn't based upon add-ons ?

Not on the airport check-in fee it isn't since they bend over backwards to tell you what you need to do to avoid it. I know plenty of people that have flown Ryanair but I don't know anyone that failed to check in from home, probably because they actually bothered to read the many reminders they got to do so. Take some personal responsibility, you had every chance to avoid the fee and because of your own carelessness you didn't. Nobody's fault but your own.

deva

I agree website improved massively ( before it was impossible to include infant), and this week when I've had plans disrupted I contacted them via twitter and they were amazing. It took about two hours and the person stayed on my booking throughout, can't begin to think what it would have cost via phone

SunReader

Actually old sport if you toned down the rant a tad and investigated the facts you'd know that Ryanair's boarding pass re-issue fee is now £15 not £80.

Either a4 paper has gone down in price sharply in the last few months or it seems to be an acceptance that the 80 Euro was rather excessive -clearly not an opinoin shared here.

callum9999

SunReader wrote: »

Actually old sport if you toned down the rant a tad and investigated the facts you'd know that Ryanair's boarding pass re-issue fee is now £15 not £80.

Either a4 paper has gone down in price sharply in the last few months or it seems to be an acceptance that the 80 Euro was rather excessive -clearly not an opinoin shared here.

I don't think anyone here would argue £80 isn't excessive - it blatantly is. But it's excessive for a reason - to make people comply with it. For all intent and purpose it was a fine. The only arguments I've seen is that it is/was legitimate and completely avoidable.

And no, it was never hidden in small print. It was made abundantly clear during the booking process, in the email reminders they send and during the online check-in process.

As to the percentage of people who didn't print out their boarding passes - it's 0.02% (granted, that is much more than the 1000 estimated by budgetflyer, but still a rather small total). There must be an awful lot of contract lawyers around!