We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

CEX Stolen goods

jhislop
jhislop Posts: 3 Newbie
in Consumer rights
Help please

I bought a camera lens from CEX and now the police have contacted me after obtaining details from CEX demanding seizure of the lens because it has been reported stolen.
I purchased it through Paypal using a Mastercard so it would seem as though I have some buyers protection but who from???
Thank you MSE
«1

Comments

  • Geodark
    Geodark Posts: 1,049 Forumite
    Part of the Furniture 1,000 Posts
    jhislop wrote: »
    Help please

    I bought a camera lens from CEX and now the police have contacted me after obtaining details from CEX demanding seizure of the lens because it has been reported stolen.
    I purchased it through Paypal using a Mastercard so it would seem as though I have some buyers protection but who from???
    Thank you MSE

    You bought it legit through CEX so surely it is them who has to bight the bullet?
  • Handsome90
    Handsome90 Posts: 505 Forumite
    From the retailer (CEX). Did you buy it with a credit card? If so they are jointly liable as well.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Handsome90 wrote: »
    From the retailer (CEX). Did you buy it with a credit card? If so they are jointly liable as well.

    No. We don't know how much the goods cost.

    Plus op used PayPal so there is no direct link between op and the retailer, thus cc company not liable.

    It's well known nowadays that using PayPal can actually do more harm than good in terms of protection
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    When did you buy it op ?
    Have you contacted them yet ?
  • frugal_mike
    frugal_mike Posts: 1,687 Forumite
    The Sale of Goods Act covers this situation. CEX are in breach of contract because they had no right to sell the items as they still belong to the original owner. Take whatever paperwork the police give you when reclaiming the lens to CEX and ask for your money back.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Cex couldn't have reasonably be expected to know the items were stolen though .
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you thought of just speaking to cex?!!
  • frugal_mike
    frugal_mike Posts: 1,687 Forumite
    hollydays wrote: »
    Cex couldn't have reasonably be expected to know the items were stolen though .

    That's a risk they took when buying from a member of the public. Their contract of sale with the OP has an implied term that they had the right to sell the goods. They didnt have that right.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So the op should take them to court?
  • vikingaero
    vikingaero Posts: 10,920 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    hollydays wrote: »
    So the op should take them to court?

    Why not just pop back in to CEX to see if they will refund first?!
    The man without a signature.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture