Yorkshire Building Society.... are they any good?

Thrugelmir

Shiloe wrote: »

From personal experience they have been awful currently have a FOS complaint in against them ... if you will have no contact with them and get the low rate then probably worth it. But if you need to really 'deal' with them run a mile.

Given that YBS is now the second largest building society in the UK probably a little excessive. The facts of life are there are always things that go wrong for somebody. I see it everyday myself. No one cares about the thousands of transactions that go right.

PS I don't work for YBS either.

bluep

We got our mortgage from YBS 2 months ago. It all went really smoothly, the mortgage adviser was great - easy to get hold of by email and phone, plus they made the lending decision in branch.

The only issue we had was when we said we weren't going with their inhouse insurance policy for buildings/contents (as it was £300 more expensive than anywhere else...) - first they wanted us to sign a certificate to say we had insurance BEFORE exchange (which I couldn't do as we didn't take out insurance until the day of exchange as that's when you want insurance from..) so I signed a certificate saying it would be insured from the date of exchange, then I updated them with the insurance policy number. They then wanted a copy of the insurance policy, which I sent...then (and this is the week of completion), they said they didn't have a signed certificate and I'd need to send that again before they'd release the funds.

Apart from that (and feelign slightly pressured to take the inhouse insurance), the rest of the application process was great and the adviser really reassured us as to the likelihood of being accepted which definitely made the process less stressful.

dimbo61

"Co-op' problems are from the Britannia back book, not their own."

So who came up with the bright idea of buying Britannia?

Ps I have mortgage/bank accounts with the COOP and shop at my local COOP and could CRY at the mess the COOP is now in

Froggitt

The management at the COOP and the elected COOP representatives rubber stamped the Britannia purchase. Unfortunately, it appears that those elected reps (Rev Crystal Meth and his cronies) did not have the ability or skills to conduct due diligence on the deal.


That's why Lord Myners is recommending a proper non-executive board, with commercial/business skills, rather than the elected current board of bus drivers/ministers/shop assistants etc.