Panasonic help please

brovahelpa

I've recently bought an LED Panasonic TV from Tesco that was on offer. Set it up and very pleased with it until 2 weeks later the picture went off and it showed NO SERVICE. I contacted Panasonic who advised to do a dry retune which I did. This lasted a few days and same thing happened. After 4 of these episodes I assumed the tuner to be faulty, contacted Tesco and they said to return it. I chose a replacement and guess what same thing's happened.
I live in a poor reception area but my previous LCD Sony tv was no trouble. This Panasonic works fine off my dish, the problem is on Freeview. My question is are LED tv's more sensitive, tuning wise, than LCD's ?
I just don't know if this is a duff batch of Panasonic's

Inner_Zone

brovahelpa wrote: »

I've recently bought an LED Panasonic TV from Tesco that was on offer. Set it up and very pleased with it until 2 weeks later the picture went off and it showed NO SERVICE. I contacted Panasonic who advised to do a dry retune which I did. This lasted a few days and same thing happened. After 4 of these episodes I assumed the tuner to be faulty, contacted Tesco and they said to return it. I chose a replacement and guess what same thing's happened.
I live in a poor reception area but my previous LCD Sony tv was no trouble. This Panasonic works fine off my dish, the problem is on Freeview. My question is are LED tv's more sensitive, tuning wise, than LCD's ?
I just don't know if this is a duff batch of Panasonic's

LED TV's are LCD TV's with LED backlights, it just a marketing con.

Different TV's have different tuner sensitivity, sounds like your reception is the issue not the TV. The Sony probably just has a more sensitive tuner.

Heinz

The sensitivity of tuners varies. I think you answered your own question with your, "I live in a poor reception area" because borderline signals show exactly the symptoms you're describing.

Edit. X-post with Inner Zone.

marlot

I agree the signal is probably marginal. I know that my sony tv works well in my caravan, with its tiny aerial. much better than other tvs i've tried.

brovahelpa

Thank you for your replies.
I did wonder if it was the signal but it was the NO SERVICE sign that confused me. I would have thought it should have been NO SIGNAL.

Moneymaker

One problem I've seen is that TV sets chuck out interference. If the coaxial cable connecting TV to wall socket (or direct to aerial) is poorly screened, that interference goes back into the tuner and disrupts the signal. So I recommend you make up a good quality fly-lead using a double-screened cable such as WF100. It might help and, if it doesn't, it hasn't cost you much and you've eliminated one possibility.

See https://www.youtube.com/watch?v=KdBINEM3uS4
(No need to solder the plugs unless the cable is carrying power to an amplifier.)