Bt bill-charging £4.50

BritBrat

one-non-blonde wrote:

Is there any way of getting out paying it for this quarter?

BT Direct Debit, How To Beat It

Full Thread Here:
http://forums.moneysavingexpert.com/showthread.html?t=446084

Direct debit payers got a discount we never had a £4.50 charge.

BexTech

one-non-blonde wrote: »

I just got my phone bill this morning and it took me a while to figure out why it was higher than normal (my calls are made through TalkTalk) when they've been advertising lower package prices. Flipping hell I'm mad! :mad:

I can't remember being notified that this would happen. Also, as I've been paying through online banking for years and never been late I fail to see how my transaction can cost them £4.50 more than anyone paying by direct debit. AND how can one quarterly payment cost 3 times as much as a monthly payment to process??????

:mad: and :mad: :mad: again.

Is there any way of getting out paying it for this quarter?

Oh, and also who can I take my business to when I tell them where to shove it?

Yet you were happy to pay £3 per quarter more for all these years for not paying by Direct Debit.

Though have to admit BT have shot themselves in the foot for switching how they describe the prices.

Before when the extra charge was hidden in the line rental, people had no problem paying the extra, now they have taken it from the line rental and display it separately people complain. Doesn't matter that they have been paying extra for years, because they didn't see it listed they were happy.


People always prefer a discount, this is why Currys and Comet etc offer £200 off goods for example, doesn't matter that the price is inflated to begin with, customers always like to see a discount. Don't know many who like to be penalised though.

Infidel

I more or less worked out that by paying my bill at the very last moment (i.e. - keeping money in my account for an extra 2 weeks each time) works out at about £1.50 a month anyway, so whether i pay by direct debit or not makes no monetary difference.
The advantage i have is that if my bill is wrong (like these companies are doing left right and centre - conning people out of money) then i simply don't pay it. Whereas if you set up a direct debit they just clean it out of your account and it's a hassle to try and get it back. Meanwhile, you lose out and they cream extra interest from money they shouldn't have.

billsavings

Infidel wrote: »

I more or less worked out that by paying my bill at the very last moment (i.e. - keeping money in my account for an extra 2 weeks each time) works out at about £1.50 a month anyway, so whether i pay by direct debit or not makes no monetary difference.
The advantage i have is that if my bill is wrong (like these companies are doing left right and centre - conning people out of money) then i simply don't pay it. Whereas if you set up a direct debit they just clean it out of your account and it's a hassle to try and get it back. Meanwhile, you lose out and they cream extra interest from money they shouldn't have.

Direct Debits come with a guarantee.

If you tell tha bank something is wrong, they must give you the money back, and leave you to sort it out with company which originated the debit.
If an error - by the originator or by the bank - has caused you extra expense (perhaps by causing you to go overdrawn), the bank must put you back in the position you would have been in if the mistake had not happened.

BritBrat

(i.e. - keeping money in my account for an extra 2 weeks each time) works out at about £1.50 a month anyway, so whether i pay by direct debit or not makes no monetary difference.

Your bill must be very high or you have a really good interest rate.