Santander made mistake on my account can

bengal-stripe

blondie7 wrote: »

Yes it was the same business day.

Nothing to show you were a millionairess, if only for a couple of hours.

What a shame!

redcard

Maybe she was just daydreaming and misread the number of zeros

Archi_Bald

blondie7 wrote: »

I know it was never mine, I never said it was but I also don't think they should just be allowed to go into my account.

Seems you suggest they should be allowed to go into your account to deposit a lot of money incorrectly, but not to rectify the mistake? What exactly did happen?

JKSandy

Your bank account belongs to the bank.

Hominu

blondie7 wrote: »

I know it was never mine, I never said it was but I also don't think they should just be allowed to go into my account.

It's not your account. They are allowing you to use their account under various terms and conditions that you have agreed to when you requested it.

Secondly, it's not your money. Any of it. You can request access to it, but they are within their rights to refuse access (see the various stores about HSBC refusing withdrawals)

shortcrust

If the bank can't "go into" your account then who can?

Aquamania

blondie7 wrote: »

Could anyone please tell me, if Santander made a mistake on my account, are they allowed to go back into my account to rectify the mistake without contacting me, or do they have to contact me.

Thanks

If they took money out when they shouldn't have done, or deposited less than you paid, would you not want the bank to correct such an error?

Edit: Just seen redcard had the same thought.

jonesMUFCforever

blondie7 wrote: »

I know it was never mine, I never said it was but I also don't think they should just be allowed to go into my account.

It is never your account - it is theirs - you have a right of use that's all.


I assume they put in more than the original deposit and corrected their mistake? Is that correct?


If you don't think that is fair then the next time you go in and put £1000 in and they process it as £100 then under your reasoning they can keep the £900. Do you think that would be fair>?

Uxb

The more interesting issue here is the comparison with ease with which banks can correct their own mistakes in incorrectly crediting an account and the extreme difficulties individuals have when depositing monies in incorrect accounts in correcting it.

Hominu

Uxb wrote: »

The more interesting issue here is the comparison with ease with which banks can correct their own mistakes in incorrectly crediting an account and the extreme difficulties individuals have when depositing monies in incorrect accounts in correcting it.

I'm sure if the bank accidentally credit an account at another bank they would have the exact same difficulties.

It's only easy when it's the same bank. Likewise, if you credit an account where the sender and recipient is the same bank it's a lot easier (if you notice the error quickly and before the payment closing time of the bank) to get that transaction refunded.

The problem with most errored accounts on individuals is that they normally leave it days or weeks (sometimes longer) before noticing. The longer the error lasts for, the more difficult to get the error corrected.