Crazy Energy Usage.. Not sure why?

leeves

Hello,

I bought my current house in July of last year - Its a large end terrace (2 2 beds knocked into one with a full cellar conversion for both parts) totalling around 1,750 Square Feet with an energy rating of D, It is double glazed and has root insulation.

For reference my old house was a victorian manor circa 4,500 square feet with energy rating of F with no insulation but with double glazing.

I received my first bill from E.ON and the usage is monumental!

Gas: ( @4.15 /kWh )
Hour: 17.29 kWh ( £0.71 )
Day: 415 Kwh ( £17.22 )
Week: 2,900 kWh ( £120.35 )
Month: 12,600 kWh ( £522.90)
Year: 151,000 Kwh ( £6,266.50 )

Electricity: ( @13.33p /kWh )
Hour: 2.65 kWh ( £0.35)
Day: 63.73 kWh ( £8.49 )
Week: 446 kWh ( £59.45 )
Month: 1,938 kWh ( £258.33 )
Year: 23,261 kWh ( £3,100.69 )

During this period we have had to central heating on for circa 5 years daily with 1 bath run and 2 10 minute showers and one meal cooked using a Gas oven.

We also have 1 x TV on 17 hours per day and a PC (1000W power supply) on for around 6 hours and the lights in 3 rooms. along with all the usual things for a house with 2 children and 2 adults.


Now, this usage seems stupidly high... Considering OFGEM quotes a high usage household will use circa 19,000 kWh of gas ANNUALLY!! I am apparently using this each month. Same with electricity, I use the equivalent of the OFGEM high annual usage every month.

For reference, my old house (4,500 sqf) only used a 3rd of that amount....

E.ON insist there is nothing wrong, etc... But I am using enough for 8 households and I do not think our usage is excessive....


Any input would be appreciated.

macman

Metric or imperial meter? Then check what it's being billed as.
So Eon think that an an energy bill of £9K+ pa is ''normal'?

2013yearofthehouse

(12,600kwh isn't 19,000kwh.......and 1,938 kWh for electricity isn't high annual usage, it's low)

.....but I get your point, it seems like you're using a lot of energy!

Is your elec 3 times higher in your new house compared to you old, or just the gas? Are most of your appliances, and your use of them, the same as in your old house?

Gas could be an imperial/metric mix up.

How have you actually calculated hour, day, week etc.? Have you extrapolated from actual readings? They may be distorted because of this, especially the gas. Have you extrapolated using a limited period, including winter heating? In which case it won't be that high every month or for annual total, as your usage should be lower in summer when presumably your heating is turned off.

Side note: obviously first priority figuring out your actual usage and making sure it's accurate, but as a side note your unit prices are a little high, so there is probably a cheaper tariff you could switch to.

Nada666

Have you checked the decimal places (of the meter reads)?

[Deleted User]

even with an imperial /metric mess up its still far to high for your gas at £2237 for a two bed terrace. The electricity also is far too high, approaching cannabis growing usage rates. I live in a 2 bed terrace, heat electric and my use is less than a quarter of yours..Do you have an electric dial meter ? Have the meters had meter readers reading them ?, is the next door neighbour tapping into your supply..? it has happened

leeves

I'll clarify that this is a monthly reading. And that this bill is based on the actual usage the meters are saying... I'll check to see if they are imperial or metric.

However, they are the old style "dial" ones...

Usage was slightly lower in the summer months last year, but not much...

I tried to explain to there "debt collector" person however he just stated that it must be because we had the heating on a lot, but I feel that even if it was on 24 hours a day going full pelt (which it certainly wasn't) that it shouldn't be costing £17 a day... Boiler is only about 4 years old.

Any other advice for me? They keep telling me they will come fit a meter, but I refuse to continue paying this amount (paid £4,000 in 6 mo the so far) when I think it's incorrect.

leeves

sacsquacco wrote: »

even with an imperial /metric mess up its still far to high for your gas at £2237 for a two bed terrace. The electricity also is far too high, approaching cannabis growing usage rates. I live in a 2 bed terrace, heat electric and my use is less than a quarter of yours..Do you have an electric dial meter ? Have the meters had meter readers reading them ?, is the next door neighbour tapping into your supply..? it has happened

It's 2 x 2 bed terraces knocked into one so it is sizable... If it was £2,237 I would 've perfectly happy. It would make it affordable at least

dogshome

Crikey ! - Both the Gas & Elec meters are 'Dial' models ?
If so, both of these are so far beyond their use-by-date it's hardly credible

To get a handle on this first bill, we need to know the Gas/Elec readings you reported to Eon when you moved in and the date, and the final readings and date on the bill

macman

You can't extraopolate annual usage from a 9 month occupation which excludes some of the summer months.
Electricity usage should be a little lower in the winter, but gas usage should be dramatically so-you can expect to use 80% of your annual gas total in the coldest quarter. So if you have monthly reads you should see a dramatic drop once the heating goes off.
The chance of one meter being faulty is slim, the chance of two being faulty is not really credible.
You can insist that your supplier changes the meter any time, if the old one is found to be within tolerance then you'll be billed for it-but that £60 or so is nothing compared to what you are spending now. Get an electricity monitor in to try and establish what is using all that power.
I'm guessing that this is a major meter reading foul-up.

OhReally_2

leeves wrote: »

Hello,

I bought my current house in July of last year - Its a large end terrace (2 2 beds knocked into one with a full cellar conversion for both parts) totalling around 1,750 Square Feet with an energy rating of D, It is double glazed and has root insulation.

For reference my old house was a victorian manor circa 4,500 square feet with energy rating of F with no insulation but with double glazing.

I received my first bill from E.ON and the usage is monumental!

Gas: ( @4.15 /kWh )
Hour: 17.29 kWh ( £0.71 )
Day: 415 Kwh ( £17.22 )
Week: 2,900 kWh ( £120.35 )
Month: 12,600 kWh ( £522.90)
Year: 151,000 Kwh ( £6,266.50 )

Electricity: ( @13.33p /kWh )
Hour: 2.65 kWh ( £0.35)
Day: 63.73 kWh ( £8.49 )
Week: 446 kWh ( £59.45 )
Month: 1,938 kWh ( £258.33 )
Year: 23,261 kWh ( £3,100.69 )

During this period we have had to central heating on for circa 5 years daily with 1 bath run and 2 10 minute showers and one meal cooked using a Gas oven.

We also have 1 x TV on 17 hours per day and a PC (1000W power supply) on for around 6 hours and the lights in 3 rooms. along with all the usual things for a house with 2 children and 2 adults.


Now, this usage seems stupidly high... Considering OFGEM quotes a high usage household will use circa 19,000 kWh of gas ANNUALLY!! I am apparently using this each month. Same with electricity, I use the equivalent of the OFGEM high annual usage every month.

For reference, my old house (4,500 sqf) only used a 3rd of that amount....

E.ON insist there is nothing wrong, etc... But I am using enough for 8 households and I do not think our usage is excessive....


Any input would be appreciated.

What have you attempted to do?

Measure the consumption in 1 hour and then multiply it up to estimate the annual bill?

Do you think that is really appropriate?

In what circumstances could you think that would not be appropriate?

What does the bill actually say? It can't be for a year as you've not been there for a year.

Are the meter readings used for billing actual or estimated and how do they relate to your reading of the meters at the appropriate times?

Former_E.ON_Company_Representative:_Malc

Hi leeves

I agree, this amount of usage for the type of property described is way more than what I'd expect.

You mention you've received your first bill but moved in last July. Are the figures quoted based on this period of approx 9 months?

As dogshome says, really need to know the starting meter readings, up to date readings and the dates they were taken. Also, whether or not your figures are based on estimated or accurate readings.

The point others have made about checking whether the gas meter is metric or imperial is a good one. If we're charging an imperial meter as metric or vice versa, this will make a difference.

Ignoring the decimal point, metric meters are usually 5 dial with m3 on them, whilst imperial meters usually have 4 dials with hcf on them.

If it turns out you are using this amount of energy, I'd recommend talking to our Consumption Team. Tell them about your property and appliances. They specialise in helping people understand and cut back on energy.

I'd also have a look at the Saving Energy section on our website. There's some useful information there that might help.

From the prices quoted, it looks as though you're on our standard Energy Plan. There are different tariffs available, both with us and the other suppliers, which may suit you better. I'd pop your details on to one of the comparison sites and have a look at the alternatives.

Sorry this is a bit sketchy leeves but hope it gives you a few pointers.

Malc