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EXPIRED £83.50 worth of RITUALS home fragrances for £15 (inclu p+p)

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  • psstoverere
    psstoverere Posts: 284 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I got exactly the same message today.
    I wonder are we the ' remote' ones.
    I'm Belfast

    ( nope see some of you are central)

    Im London not too remote :)
  • SnowyOwl_2
    SnowyOwl_2 Posts: 5,257 Forumite
    1,000 Posts Combo Breaker
    I got exactly the same message today.
    I wonder are we the ' remote' ones.
    I'm Belfast

    ( nope see some of you are central)


    Belfastbelle, have you received yours yet? I'm even more remote (Newry) and still haven't received mine.
  • Belfastbelle
    Belfastbelle Posts: 367 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    No parcel for me yet..
  • riehl
    riehl Posts: 67 Forumite
    I'm in Northern Ireland too. I did email them but have not received a reply. What email address have people been using?
  • riehl
    riehl Posts: 67 Forumite
    Email just received

    Dear Apologies on the slow response. We have been trying to ascertain what has happened to a number of the Rituals home accessories boxes, specifically some deliveries into Northern Ireland. We have learnt, today, that a couple of the boxes sent to Northern Ireland, have been returned to the warehouse, and we are trying to ascertain why this is the case and how this has impacted on other boxes being delivered. I appreciate that this does not assist with the delivery of your boxes and doesn't answer your question. I am anticipating a further update from our warehouse / Royal Mail tomorrow. I am sorry. I very much wish that this wasn't the case and as I learn more I will keep you informed With best wishes Tim
  • psstoverere
    psstoverere Posts: 284 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hmmm still nothing for me in London
  • SnowyOwl_2
    SnowyOwl_2 Posts: 5,257 Forumite
    1,000 Posts Combo Breaker
    riehl wrote: »
    Email just received

    Dear Apologies on the slow response. We have been trying to ascertain what has happened to a number of the Rituals home accessories boxes, specifically some deliveries into Northern Ireland. We have learnt, today, that a couple of the boxes sent to Northern Ireland, have been returned to the warehouse, and we are trying to ascertain why this is the case and how this has impacted on other boxes being delivered. I appreciate that this does not assist with the delivery of your boxes and doesn't answer your question. I am anticipating a further update from our warehouse / Royal Mail tomorrow. I am sorry. I very much wish that this wasn't the case and as I learn more I will keep you informed With best wishes Tim

    I received this email at about sevenish last night (Thursday) too. Hopefully they can get the problem sorted whatever it is and send us our packages.
  • I am also in Belfast and haven't received my box. Hope they manage to get it sorted!
  • Belfastbelle
    Belfastbelle Posts: 367 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    The PO van stopped outside house this morning...driver got out..looked in bk of van went and got his signature device ..... looked at my number again

    Then walked across the road!

    Still nothing

    If it wasn't for the great reviews I'd ask for a refund:(

    Anyone else still waiting?
  • psstoverere
    psstoverere Posts: 284 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I'm still waiting
This discussion has been closed.
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